Just back from staying here. I was hesitant to stay because it's a bit isolated - you have to drive to go anywhere. But the staff is very accomodating and wonderful! Everyone from the bellmen to the concierge to the front desk. Ricardo is the bartender in the lobby lounge and is one of the best. The water taxi is right down the road and you can take that almost anywhere. Las Olas is a $12.00 cab ride. Beaches are 5 minutes away. Rooms were clean and large. I would suggest a bit of a splurge to stay in the Tower with a good balcony view. The pool and the surrounding area is lovely as well. It's good for families too as all the kids at the pool seemed to be having a great time.
Only cons were the restaurant 'in the sky' was not open to the pubic - as of right now, it's only open for private functions and Sunday brunch (if they don't have an event scheduled) and the Pelican Bar, while nice and the drinks were strong, was $10.00 a drink in a small plastic cu and room service is a bit expensive ($13.00 for a pot of coffee).
I would stay there again.

I stayed at the Pier 66 for a wedding on 4th of July weekend. This hotel has so much to offer - location, amenities, rooms, views, and service. The facilities and staff hosted the wedding magnificently. Everyone greeted you with a smile, was on top of all the busy arrangements, and was always willing to help in any way. I specifically remember Louis at the front desk being exceptionally enjoyable to deal with. If you are looking for luxury at a value in the area or anywhere, Pier 66 is it.

If you want to go to a hotel and have the best customer service ever... go here. Everyone from the front desk staff, concierge, bell man and bartenders were exemplary. The pool is relaxing and the view can't be beat. Highly recommended.

We were booked to stay four nights however; on our second day we had to check out unexpectedly and catch the next flight home because my husband was experiencing a serious medical issue. The hotel manager (Louis) was very understanding and sympathetic and immediately refunded our money for the remaining three nights (we paid for the room in cash upon check-in for the entire stay), waived the cancellation fee AND gave us a $150 food and beverage voucher for a future stay at select Hyatts. We were so impressed with the way he handled the situation and will return because of it.

The hotel itself was nice. The room was spacious and nicely decorated although, I have to admit, I was not overly impressed with its cleanliness especially for a Hyatt. Some small, yet noticeable details were definitely overlooked.

The pool and restaurants were beautiful and the staff was very friendly except for one front desk clerk who was not at all helpful in providing area information. (I guess there's always one!)

Although there were a few minor things that were not great, we would return to this hotel because of the service, the location and the amenities.