The manager, Edward, is a very kind and caring individual. For example, he took care of several packages that I ordered and provided us with information about Ft. Lauderdale. The location is perfect, the pool very warm and the atmosphere pleasant. One very good aspect of this property is that it is part of a company which owns two other, more upscale resorts nearby which we could visit and take part in their activities (e.g. the New Year's party with the cover waived). In other words, a good deal!