I was attracted to the location and Reputation of westin
Hotel was clean
Location was acceptable, great beach
Rooms were decent but the bathroom door is a joke,you get no privacy, what a stupid design!
Service was terrible especially in the pool, if you want a chair you need to bribe the pool attendant, this is no joke I have seen a couple of these transactions right under my nose, the pool attendant makes up rules on the spot like a limit of 4 towels per room while other guests have confirmed receiving up to 6. I asked for an umbrella that was clearly saved for someone, I was told that there is a 30 min policy for reservations. The guests arrived 2 hours later.
I complained to management they looked at me like I was from another planet. I bet they respond to this post and apologize even though I told them this was happening.
The hotel should not be called a resort, I've stayed at resorts, they don't know how to manage crowds, elevators were a nightmare, the pool was tiny for such a big hotel, no jacuzzi, you need to take 2 elevators to get from 1 point to another. A nightmare if you have children!
Value = 0
- Also Known As:
- The Westin Beach Resort & Spa, Fort Lauderdale Hotel
- The Westin Beach Resort & Spa, Fort Lauderdale Hotel Fort Lauderdale
- The Westin Beach Resort And Spa, Fort Lauderdale
- Westin Fort Lauderdale
- Fort Lauderdale Westin
- Official Description (provided by the hotel):
- Our waterfront setting offers diving, sailing, fishing, or just quiet relaxation. But beachside bliss is only the start: we have a rejuvenating spa and fitness center and a serene oceanfront pool. ... more less
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