Our group was 5 people including one disabled person. When we arrived at the check-in for the cruise excursion, we were told that the boat that is normally used for the cruises was about to be inspected by the Coast Guard and we would be going on their "party boat", which is set up for large parties, weddings, etc. Unfortunately, that boat was docked quite a ways from the check-in and required a walk that was almost too far for our disabled member.
When we got to the boat, a complaint was lodged with the captain, who initially blew us off. Very quickly, he seemed to have a change of heart and ushered us to the front of the lower level of the boat, which would not normally have passengers. This was a good thing since the steps to the upper level would have been too steep and narrow for our friend. We did appreciate the effort to accommodate our party and the rest of the cruise was fairly comfortable.
This is a cruise where you get to observe the houses and boats of pretty wealthy people. Our captain, in his narration, seemed to be resentful/envious of the people who owned these properties - it just came through in the narration. We would have enjoyed our time better without this bias coming through in the talk.
All in all, the cruise was fairly enjoyable. The regular cruise boat has a lower level that accommodates guests and would have probably been easier for us to board. I would warn anyone with very limited mobility to question the cruise line about access before going on the tour.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 5, 2013
Hi Lynn D:
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Thank you for choosng to cruise with us and for taking the time to post a review.
We are glad to hear that you enjoyed the cruise. Unfiortunately the day that you cruised with us, we had to substitute another boat as we were preparing for our annual U.S. Coast Guard inspection which resulted in a slightly longer walk to the vessel. When the captain realized the longer walk imposed a hardship on your party, he did dock the vessel back at the Riverfront at the end of the tour which hopefully made it easier for you to return to your car.
Again, we are glad that you cruised with us and on behalf of our crew, we hope to see you aboard again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.