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“Good accommodations for plans to visit Keys...” 4 of 5 stars
Review of BEST WESTERN Gateway to the Keys

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BEST WESTERN Gateway to the Keys
2.5 of 5 Hotel   |   411 South Krome Avenue, Florida City, FL 33034   |  
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Ranked #3 of 12 hotels in Florida City
Derry, New Hampshire
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Good accommodations for plans to visit Keys...”
4 of 5 stars Reviewed May 3, 2014

My husband and I enjoyed our stay at this location. Our room was large enough and had the basic needs --- comfortable bed, frig, coffee maker, microwave...and it was CLEAN. We were able to grab a quick breakfast each morning before starting off on our adventures each day. Location was important to us. We were disappointed that the pool area didn't have any umbrellas. There were stands, but were told that they had no umbrellas as they were all broken during past storms, and never replaced. The pool was ok, but was not always kept clean. The staff at the desk seemed disinterested most of the time, but overall experience was a good one. We liked that we were able to be in an affordable hotel and still be accessible to the Keys.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, Manager at BEST WESTERN Gateway to the Keys, responded to this review, May 7, 2014
Thank you for staying with us. I am glad to hear that your overall experience with the hotel was a great one. I am sorry that the umbrellas were taken down during your stay. I am also glad to see that you found our large, clean rooms to be comfortable and satisfying. We do have microwaves, refrigerators, coffee makes, flat screens and so much more. I am sorry that you found the front desk disinterested. We immediately had a meeting after hearing your review. I assure you that guest satisfaction and service is always our first priority. We work very hard for every guest to feel that your stay was best. Your feedback is very important to us and I thank you for taking the time to write this review. If you are ever back again, please send me an email directly at gatewaybw@aol.com or call us at 305-246-5100. We provide the best service, best value and no hassle cancelations when you book directly with us.

Sincerely
Felix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Quakertown, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2014

We were very satisfied with the location, cleanliness, and facilities at this hotel for our overnight stay. Our plan was to tour the Everglades for a day or two before continuing onto the FL Keys. It worked out very well. Easy to find, central location for our needs.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, Manager at BEST WESTERN Gateway to the Keys, responded to this review, May 7, 2014
I really hope you enjoyed the rest of your stay as much as you did at our hotel. We are only minutes away from the Everglades and 30 minutes away from the Florida Keys. We provide a great location at an even better price. Thank you for taking the time to write this review. Your feedback is very important to us. We provide large clean rooms, free hot breakfast, Wi-Fi, microwave, refrigerators and so much more. Whether you are staying for one night or a week, I assure you, you will not be disappointed with us. I really hope you come back and if you do please email me directly at gatewaybw@aol.com. Or call us at 305-246-5100. For the best price and rates always book directly with us or visit our website.

Sincerely
Felix
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Kingston-upon-hull, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 3, 2014

This is a nice well run hotel in the chain. Great pool area. Good rooms and excellent breakfast choice. Staff very good and dealt with a couple of minor problems we found upon our arrival very well. Great location to explore the Everglades and Shopping Malls. Lots of places to eat near by from local to major chain restaurants.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, Manager at BEST WESTERN Gateway to the Keys, responded to this review, May 7, 2014
Thank you for taking the time to write this review. Your feedback is very important to us. I am sorry to hear that you had some minor issues during your stay. But I am very glad to hear that we were able to resolve them quickly and satisfied your needs. Nice to see that you were able to spend time by our large tropical pool and hot tub. This is a great area to relax after a long day to the Everglades. We are only 10 mins away from the Everglades and 30 mins away from the Florida Keys. Thank you for your business and I hope to see you again. Please call directly at 305-246-5100 for the BEST rates or email me directly at Gatewaybw@aol.com.

Thanks
Felix
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Venice, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2014

The staff was very accommodating even with a last minute room request. We needed a pack and play for our daughter, and they quickly brought one to our room. I would've like linens for the pack and play, but we did bring our own. Breakfast was my favorite part, with make-your-own apple cinnamon waffles. Loved it!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, Manager at BEST WESTERN Gateway to the Keys, responded to this review, May 7, 2014
Thank you for taking the time to write a review for us. We really appreciate your feedback. I will look into your comments about the linens and the pack and play. Generally linens are provided with this and I am sorry for the inconvenience. I am glad to hear that you enjoyed our amazing breakfast spread. As you mentioned we serve waffles, eggs, bacon, pastries and so much more. We truly have a great free breakfast when you stay with us. Thank you and we hope to see you again.

Sincerely
Felix
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Stuart, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014

Stayed with my son & daughter in law for 2 days.Room was clean.It was adjacent to pool which was so convenient.Pool & hot tub was well maintained & breakfast was good. Convenient location. Good value. I had a AAA discount. Would return

Room Tip: ground floor near pool #140
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, Manager at BEST WESTERN Gateway to the Keys, responded to this review, May 2, 2014
Thank you for staying with us. I hope you had a great time in Key West. As you already know, we located only 30 mins away from the Keys and 15 mins away from the Everglades. I hope you enjoyed your stay with us. I see that you had one of our great pool side rooms. I agree with your tip,its great just walking outside of your room into a lovely tropical courtyard and large pool. Hope you enjoyed relaxing in our hot tub as well. I see that you booked our discounted AAA rate as well. Great discounts such as those and our upgrade pool side rooms can only be received by calling us directly at 305-246-5100. If you have any questions do not hesitate to call.

Thanks
Felix
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Dallas, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 30, 2014

We wanted to do a snorkeling tour at John Pennekamp Coral Reef State Park and quickly realized how expensive staying at a good hotel at the keys. Best Western was at the perfect location, 30 minutes away from the state park with excellent customer service, good clean rooms and nice warm breakfast. We loved our stay here. What else could you ask for?

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, Manager at BEST WESTERN Gateway to the Keys, responded to this review, May 1, 2014
Thank you for such a great review. I am glad you were able to experience snorkeling at the Coral Reef. I definatly how outrageous the prices are and the lack of good value in the Keys. We have an excellent location and even better price. Why spend so much extra money in the Keys, when you can get a better hotel at less than half the cost. We offer free wifi, a hot breakfast with eggs, bacon, waffles, pastries and so much. We try hard to provide you with the best service, clean rooms and great breakfast. Thank you for letting us know that we were able to achieve that on your stay. Our staff will be very happy to hear that. I really hope you have a chance to visit us again. For the best rates and no hassle modifications and cancellations please book directly with us by calling 305-246-5100.

Thank You
Felix
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014 via mobile

We Had a plesant stay at reis hotel. We can recommend this hotel if you want a hotel nearby the everglades and shopping malls. The swimmingpool is nice! Our bed wasn't very good anymore
So That was too bad.....

Breakfast is what you can expect from a best western. Waffle - Coffee - eggs - Juices - bread and a clean diner.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Gateway to the Keys

Address: 411 South Krome Avenue, Florida City, FL 33034
Phone Number:
Location: United States > Florida > Florida City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Florida City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gateway to the Keys 2.5*
Official Description (provided by the hotel):
Located in Florida City/Homestead, Florida, close to attractions such as the Everglades National Park, the Florida Keys, Miami Speedway, and Biscayne National Park. Best Western Gateway to the Keys’ guests will find friendly helpful staff, newly renovated accommodations and convenient access a variety of key area attractions. Located in Florida City, adjacent to Homestead this Southern Florida area hotel features well-appointed guest rooms, each equipped with Flat Screen LCD television, refrigerator, microwave and free high-speed Internet access. Hotel guests will enjoy an array of amenities including a complimentary hot breakfast, an outdoor swimming pool and hot tub, Free guest laundry, free boat and RV parking and meeting facilities. Guests staying at the Best Western Gateway to the Keys will find an array of shopping nearby at the Prime Outlet Shops, the Cutler Bay Shopping Mall and The Falls Shopping Mall. NASCAR® fans staying at the hotel will appreciate being 5 miles from the Homestead/Miami Motorsports Complex, home to a variety of racing events throughout the year. This Homestead area hotel is also located less than 10 miles from key area attractions such as the Everglades National Park, Biscayne National Park and the John Pennekamp Underwater Stone Park. Visitors our hotel will also enjoy a day of fun in the sun at the beautiful Florida Keys or at Miami Beach, just a short drive away. The friendly, helpful staff at the Best Western Park Gateway to the Keys is ready to ensure a fun-filled memorable stay in Florida City, Florida. ... more   less 
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Also Known As:
Best Western Gateway To The Keys Hotel Florida City
Best Western Florida City
Florida City Best Western

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