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“Great Hotel” 5 of 5 stars
Review of BEST WESTERN Gateway to the Keys

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BEST WESTERN Gateway to the Keys
2.5 of 5 Hotel   |   411 South Krome Avenue, Florida City, FL 33034   |  
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Ranked #2 of 12 hotels in Florida City
Bg Ky
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Hotel”
5 of 5 stars Reviewed February 21, 2014

This is a very lovely hotel and the staff provides great customer service by having a positive attitude when dealing with their customers. The rooms are very comfortable and they provide a very enjoyable breakfast. Will most definitely stay here when traveling to the area again.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Los Angeles, Chile
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 20, 2014

The walls are so thin you can hear everything from the room next door - pack your earplugs!
No Lift for Level 2, so if you have any issues with stairs, you need to request Ground Floor!
Room was OK, Pillows lumpy, bed was Nice, decor dated. Breakfast was good!

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014

Stayed here for 1 night on our journey down to Marathon, didnt have a reservation but as it was Sunday we got a room ok. Helpful Reception girl on checking in. Very nice large room overlooking the pool area, very clean, furnishings in good condition and lots of towels in the bathroom. Fridge in room as well plus coffee maker.Swimming pool looked lovely, but a little chilly as not heated. Breakfast next day was excellent with everything you needed. Some restaurants close by over the busy road for eating out. Would definately recomend this hotel and stay there again.

Room Tip: Ask for one over looking the pool
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 18, 2014

Stayed for 1 night,
Room was a very good size with 2 queen beds also a table and chairs in front of the window. It also contained a small kitchen area with Fridge,Microwave and Coffee maker.
The air-con was very quite and efficient.
We didn't use the pool but the pool area was very nice with hot tub.
The breakfast was nice but the only problem is that the seating area just isn't big enough to accommodate a full hotel. but the offering was good bacon,scrambled egg 2 waffle machine and plenty of breads cereals and pastries.

Would stay here again if in the area

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 15, 2014

My wife and I stayed here on two occasions at the beginning of February. After landing at Miami airport we drove the 35 miles and spent the night. Then drove the next day to Key West for four days. We then returned to Florida City for three nights to visit the Everglades.
The first night we stayed we were there a 6PM and left about 9Am. Room was clean shower was great. Beds were comfortable. The room was missing the second vanity though, and pipes were sticking out of the wall. No big deal but rather unseemly. Breakfast was adequate, waffles, eggs, fruit, ect. No complaints there.
The second stay is when things went wrong. After returning from a visit to the Everglades Park at 4:30 in the afternoon discovered out room wasn't cleaned and there were contractors installing a vanity. Annoyed, we went out to an early dinner returning at about 5:30 to find the room had be straightened up but smelled terribly of adhesives and chemicals. We immediately registered a complaint and were given a different room, naturally requiring us to move all our belongings.
The next day we visited the Everglades again returning to the motel about 3:00. The room looked like it had been hastily cleaned, carpet hadn't been vacuumed, bathroom floor had dirty boot prints on it, table had stains on it from a leaky coffee cup and beds were made very quickly. But the real problem was the room again smelled of adhesives and chemicals and the vanity had clamps holding it together. The smell was not as bad as the previous day but still very noticeable. We just said the heck with it and sat around with a couple of drinks airing out the room for awhile. We left the next morning.
I find it difficult to understand how this motel operator could allow maintenance people, from a private company, to enter an occupied room to work. In my opinion this is an unacceptable practice. They should really take a look again at working on a room that has been rented.
This motel is in an excellent location to visit the Everglades Park and there a many restaurants located nearby. It's too bad it ended up such a disappointing experience.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duncannon, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2014

good location to explore the glades and homestead/florida city.Clean ,Quiet , no road noise ;-D don't skip Robert Is Here fruit stand on your wyt to the glades... Coral Castle allso a must see. Try Sonnys BBQ , and the Mutinneer . If you go to the Walmart , avoid crowds ,go early , befor 10 AM

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 14, 2014

As always, after reading reviews, looking at maps and wondering about a place where we have never been - we were very much surprised at the location, properties conditions, etc.

The Best Western Gateway to the Keys is a VERY WELL KEPT hotel!!
The Entrance and Main Check-In area well clean and welcoming!
The Front Desk and Check-In could use some improvement, check-in was VERY SLOW, but the front desk clerk handled the situation nicely considering she had more than 5 in line waiting to check in at the same time.
The rooms were fresh and clean, beds were comfy, as were the fluffy pillows.
The bathroom was clean and had products at hand if you forgot yours.
Breakfast area was small and had the typical 'free' breakfast assortment, toast, waffles, cereal, pastries, etc. My only complaint about this area was they should keep up with the guest flow and clean up MORE OFTEN. Tables were sticky, counters were messy, etc. But not so bad that you did not mind grabbing that bite to eat before you hit the road.
Although we did not use the pool - that area was clean and VERY TEMPTING (lack of time hindered us) with loungers, tables and chairs.

On a side note - the hotel is making wonderful improvements as well, granite counter tops in the bathrooms for one example!

I would highly recommend this hotel for location, cleanliness and most important its low price in comparison to other area hotels.

Room Tip: Pool view rooms looked temping but were pricey! We had a first floor room just adjacent to the lobb...
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Gateway to the Keys

Address: 411 South Krome Avenue, Florida City, FL 33034
Phone Number:
Location: United States > Florida > Florida City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Florida City
#3 Business Hotel in Florida City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gateway to the Keys 2.5*
Official Description (provided by the hotel):
Located in Florida City/Homestead, Florida, close to attractions such as the Everglades National Park, the Florida Keys, Miami Speedway, and Biscayne National Park. Best Western Gateway to the Keys’ guests will find friendly helpful staff, newly renovated accommodations and convenient access a variety of key area attractions. Located in Florida City, adjacent to Homestead this Southern Florida area hotel features well-appointed guest rooms, each equipped with Flat Screen LCD television, refrigerator, microwave and free high-speed Internet access. Hotel guests will enjoy an array of amenities including a complimentary hot breakfast, an outdoor swimming pool and hot tub, Free guest laundry, free boat and RV parking and meeting facilities. Guests staying at the Best Western Gateway to the Keys will find an array of shopping nearby at the Prime Outlet Shops, the Cutler Bay Shopping Mall and The Falls Shopping Mall. NASCAR® fans staying at the hotel will appreciate being 5 miles from the Homestead/Miami Motorsports Complex, home to a variety of racing events throughout the year. This Homestead area hotel is also located less than 10 miles from key area attractions such as the Everglades National Park, Biscayne National Park and the John Pennekamp Underwater Stone Park. Visitors our hotel will also enjoy a day of fun in the sun at the beautiful Florida Keys or at Miami Beach, just a short drive away. The friendly, helpful staff at the Best Western Park Gateway to the Keys is ready to ensure a fun-filled memorable stay in Florida City, Florida. ... more   less 
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Also Known As:
Best Western Gateway To The Keys Hotel Florida City
Best Western Florida City
Florida City Best Western

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