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“right between 2 national parks” 5 of 5 stars
Review of BEST WESTERN Gateway to the Keys

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BEST WESTERN Gateway to the Keys
2.5 of 5 Hotel   |   411 South Krome Avenue, Florida City, FL 33034   |  
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Ranked #2 of 12 hotels in Florida City
Crossville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“right between 2 national parks”
5 of 5 stars Reviewed February 11, 2012

We stayed at this hotel in January because we thought it would be a good home base to visit the Everglades, and Biscayne National Parks. We were right.I was the perfect place.It was close to good restaurants, the room was clean and plenty big enough.The staff was very friendly and helpful. AND, I used my Best Western points to get one night FREE!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, General Manager at BEST WESTERN Gateway to the Keys, responded to this review, March 1, 2012
Thank you so much for the kind reveiw. We strive to keep our guests happy. I also do apologize for the pool having some leaves and sand in it. Sometimes on a windy day those leaves love to fly.

Again thank you and I hope to see you back soon.

Felix Camacho
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Draper, Utah
Top Contributor
130 reviews 130 reviews
41 hotel reviews
Reviews in 47 cities Reviews in 47 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed February 6, 2012 via mobile

Very clean and nice. Stayed one night on our way down to Key West. Friendly staff. Large rooms, bathrooms. Nice AM breakfast. Close to dining. Fabulous pool area, but the pool was not very clean. Overall a great place to stay.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 5, 2012

Stayed here 28th Jan 2012, we were in the area for the Homestead Rodeo but it would be a good location as a launch point for the keys. There were two main negative points that come to mind, firstly there are no safes in the rooms and its noisey, the noise were cars parked outside the rooms arriving late and leaving early also you could hear people in other rooms more than expected, minor negatives are the breakfast wasn`t the best. The plus side is the location which is about as far south you`ll get a room before the Keys, the room was also clean and comfortable.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, General Manager at BEST WESTERN Gateway to the Keys, responded to this review, March 1, 2012
First of all I would like to thank you for the review.

I apologize for not having safes in the room, but in room safes have been know to have some fault security features easily seen on online videos. So for absolute security we offer guests the availability of safes at the desk with 24 hour staff near the safes and a security system monitoring them. And in concern for the second issue in regards with loud noise from trucks outside. I'm sorry they disturbed you, normally we don't have that issue, being our hotel was built for a hurricane. Solid concrete walls, category 3 doors and windows, sometimes loud trucks can be heard. With the rodeo in town we had a lot of trucks and trailers leaving early for the show.

Again, I appreciate your stay and review. I hope to see you again.

Felix Camacho
General Manager
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Boston, MA
Top Contributor
117 reviews 117 reviews
18 hotel reviews
Reviews in 60 cities Reviews in 60 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed February 4, 2012

The hotel was generally OK, but in a pretty crappy area -- we wanted a nice dinner, but Applebee's seemed to be the height of local cuisine. My major complaints about the hotel were three:
* The room's A/C worked, but it came on like a jet engine for about two minutes every twenty. Very noisy.
* The hotel's laundry's dryer vent was into the stairwell going up to the second floor at the end we were staying at. It ran all day and spewed lint and hot, moist air around. The stairwell as open to the outside at top and bottom, so this wasn't intolerable, but it was not reasonable.
* The in-room Internet turned out to be wired and the cable was plugged in between the beds and just barely reached the table where I had to put the computer, and that was tightly enough wedged in that I couldn't get the chair near it without the A/C blowing right on me (see #1, above).

  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GATEWAYBW, Manager at BEST WESTERN Gateway to the Keys, responded to this review, March 1, 2012
Hello and thank you for your review.

In reference to Applebees, there are several local restaurants. We actually have a Captain's Seafood house located at the entrance of the Hotel. This restaurantl is a local favorite as well with the Mutineer Restaurant. Both specialize in seafood, but also offer some wonderful steak options. Six intersections north of us we have Olive Garden, Red Lobster, Longhorn, and Chili's.

I'm sorry this information was not available in the lobby. But because of your review we added this information for all guests to see.

Thank you, and I hope to see you again,

Felix Camacho
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2012

I was very satisfied with my stay at this hotel. The staff was friendly and helpful. The front desk staff could tells us about restaurants in the area and driving directions. I called a couple times before arriving to make reservations and ask questions and they were very nice and patient with me. Our room was clean and spacious. The bed was comfortable. We had a queen (or king?) size bed, couch, table, kitchenette and bathroom. The pool area was nice with palm trees and flowering bushes. Sat outside, but didn't swim.Not quite warm enough. A few people were in the whirlpool. The continental breakfast buffet was good. Had bacon, sausage, scrambled eggs, fancy muffins, toast, cereal, juices, etc. Good location to drive to the Everglades and Key Largo. Drove down to Key West one day, took about 3 hours to get there. They had a business room with a computer in it that I was able to use to check on my plane reservation.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 28, 2012

This was a good launching point for visiting the park. The beds were a little better than expected and it was generally clean. The continental breakfast was good. Also, another really nice thing was that the laundry machines on site are free. Yeah, no quarters necessary. Just make sure you have some detergent and dryer sheets and you can get your laundry done mid-trip. That's what made our stay here "very good."

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BCape
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 23, 2012

We got this hotel last minute for 1 night while touring the Everglades. First off, Florida City is not the greatest, but it is a great jumping off point for some early morning Everglades excursions. This seemed to be one of the better hotels in the area. Several other hotels have barbed wire fences around them and while this one didn't I'm not sure if I should be glad it didn't or worried?

Check-in was kind of strange. The woman at the front desk told us that hotel.com had booked us in a handicapped room and asked if it was OK or if we wanted another room. When I asked if I could have another room, she said no there weren't any. Why did you ask then exactly?

Our room was first floor with an outside entrance. Bedding was nice and there was a nice flat screen in the room. We found our stay to be very quiet with no disruptions.

There are lots of food options in the area including a Krispy Kreme donut shop nearby for breakfast.

One big issue for us was that they did not have wireless internet in the room, only in the pool area. In the room you have to plug in and they provide directions for connecting in that way.

Overall a good place in this city. I felt safe and was happy to have a clean place to stay for the night.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Gateway to the Keys

Address: 411 South Krome Avenue, Florida City, FL 33034
Phone Number:
Location: United States > Florida > Florida City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Florida City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Gateway to the Keys 2.5*
Official Description (provided by the hotel):
Located in Florida City/Homestead, Florida, close to attractions such as the Everglades National Park, the Florida Keys, Miami Speedway, and Biscayne National Park. Best Western Gateway to the Keys’ guests will find friendly helpful staff, newly renovated accommodations and convenient access a variety of key area attractions. Located in Florida City, adjacent to Homestead this Southern Florida area hotel features well-appointed guest rooms, each equipped with Flat Screen LCD television, refrigerator, microwave and free high-speed Internet access. Hotel guests will enjoy an array of amenities including a complimentary hot breakfast, an outdoor swimming pool and hot tub, Free guest laundry, free boat and RV parking and meeting facilities. Guests staying at the Best Western Gateway to the Keys will find an array of shopping nearby at the Prime Outlet Shops, the Cutler Bay Shopping Mall and The Falls Shopping Mall. NASCAR® fans staying at the hotel will appreciate being 5 miles from the Homestead/Miami Motorsports Complex, home to a variety of racing events throughout the year. This Homestead area hotel is also located less than 10 miles from key area attractions such as the Everglades National Park, Biscayne National Park and the John Pennekamp Underwater Stone Park. Visitors our hotel will also enjoy a day of fun in the sun at the beautiful Florida Keys or at Miami Beach, just a short drive away. The friendly, helpful staff at the Best Western Park Gateway to the Keys is ready to ensure a fun-filled memorable stay in Florida City, Florida. ... more   less 
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Also Known As:
Best Western Gateway To The Keys Hotel Florida City
Best Western Florida City
Florida City Best Western

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