Room was only average, not what I expected from previous reviews. Not really dirty but not what I'd expect from reviews & the tripadvisor award they just received. Room was very hot when we arrived because the ac was off. AC was so noisy it made it difficult to hear TV which I needed to watch because bed was so hard I had trouble sleeping. Bottom sheet too small & had to keep putting it back on bed. Refrigerator was also turned off & by the time it was cool, we were leaving. Breakfast was a disappointment too. Sausage patties were grey, yogurt was warm. There were other options however but I chose not to eat them & went elsewhere. Location was very good if your destination is the Everglades National Park.