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“Excellent staff” 4 of 5 stars
Review of Ramada Florida City

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Ramada Florida City
2.0 of 5 Hotel   |   124 E Palm Drive, Florida City, FL 33034   |  
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Ranked #9 of 12 Hotels in Florida City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent staff”
4 of 5 stars Reviewed August 11, 2014

Greeted at front desk by Mercedes, very friendly, professional. Made sure our stay was to our standards, made us feel like we mattered. Wish all staff we encounter could be this accommodating! Clean facilities, pool. Newer beds, very comfortable. Room could use more updating but very functional. Great location for staying on way to Key West, close to nice restaurants, shopping, and reasonable gas. Would definitely stay again!

Room Tip: A little noisy by pool, but easy access.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerRamada, Guest Relations Manager at Ramada Florida City, responded to this review, August 15, 2014
Dear Kari M,
I'd like to thank you for taking time to provide such positive feedback about your recent stay with us. I am extremely pleased to hear that your stay met your standards. Our number one goal is to provide great clean rooms and excellent customer service and I am glad to hear that you were pleased. We look forward to your next stay with us when in the area!
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540 reviews from our community

Traveler rating
    75
    127
    151
    106
    81
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198
28
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Hackettstown, New Jersey
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 2, 2014

This place had a great location at a decent price which included breakfast. Breakfast was great.There was an awesome staff who were very friendly and helpful. We chose this place because it was close to Biscayne National Park and Everglades National Park. It also had major shopping closeby.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerRamada, Front Office Manager at Ramada Florida City, responded to this review, August 5, 2014
Thank you for staying with us and of course for the nice review! I am glad you found that our property and services came at a value. We hope to have you back as our guests very soon!
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Wichita, Kansas
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 24, 2014

No hot water, the TV didn't work, and when I called about it, I was told they could move our room, that was it. At 9:45 at night with two children? No thank you! This hotel could be really nice, but it's not because of an obvious lack of caring. Ugh. I am disappointed, and I really wanted to like this place.

Room Tip: No elevator.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerRamada, General Manager at Ramada Florida City, responded to this review, July 28, 2014
Dear Value Customer,


Thank you for taking time out of your schedule to share your comments with us. Please allow me to apologies for the inconvenience you experience during your recent visit. We pride ourselves on providing excellent service to each and every guest we serve and we fell short of your expectations. I will share this with my team and work on improving our best practices.
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Florida City
1 review
2 of 5 stars Reviewed July 23, 2014

Rooms need update. Had to kill poisonous spider in room first night. Only gave 10% off first night. Maid service non existent.

  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerRamada, Front Office Manager at Ramada Florida City, responded to this review, July 29, 2014
Dear William,


Thank you for your review. I'm very disturb that you found a spider in your room. Please allow me to apologies for the inconvenience and please know that we take these issues seriously and I have already contacted our pest control company to come out and service the room. Our ultimate goal is to provide clean rooms to each and every guest we serve. We would be going into renovation soon. My deepest apologies once again.


Thank you
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Additional Information about Ramada Florida City

Address: 124 E Palm Drive, Florida City, FL 33034
Phone Number:
Location: United States > Florida > Florida City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Florida City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Florida City 2*
Number of rooms: 118
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Also Known As:
Ramada Florida City Hotel Florida City
Florida City Ramada

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