After a late trip to the nearby outlets having driven up from Key Largo we looked forward to a meal of the usual Cracker Barrel quality sadly my oven baked chicken was stone cold as was the sweet potato and the carrots were complete mush and like water. I am not a moaned but it was inedible sadly and had to complain. The poor waitress was horrified and the manager was called and said it would be replaced in aroundd19 minutes when fresh chicken came out of the oven. Well either he exaggerated the timescale or they forgot about me as it was at least half an hour and I had to ask what had happened to my meal. Meanwhile my husband had eaten all his dinner and I had only a replacement baked potato, they brought me a salad and I got so fed up waiting I couldn't be bored to eat all the replacement chicken when it finally turned up, by this time I had lost the will! The manager was very apologetic but they still charged us for the meal which I think a bit of a cheek in the circumstances. We gave the poor waitress a good tip as she had tried her best and none of this disaster was her fault. It has rather put us off Cracker Barrel now and we were regulars. I hope this is just a one off, but it may be some time before we risk it again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.