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Holiday Inn Express Hotel & Suites Florida City
2.5 of 5 Hotel   |   35200 S Dixie Hwy, Florida City, FL 33034   |  
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Ranked #7 of 12 Hotels in Florida City
Crystal River, Florida, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great hotel!”
4 of 5 stars Reviewed July 26, 2014

Stayed overnight when on our way to the Keys and it was great. The staff was very pleasant and accommodating. The entire hotel was VERY clean. Comfortable beds and yummy complimentary hot breakfast. The pool/pool area is very nice & clean also.

Room Tip: They're all good
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, July 28, 2014
Dear SandeeOller,

We are very proud of our 'yummy' breakfast and tropical pool, and I am glad you enjoyed them. Please stay with us again next time you head to the Keys.

Most Sincerely,
Brad Forsyth, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

Traveler rating
    74
    104
    56
    20
    19
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85
100
12
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
Joao Pessoa
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 23, 2014

Rooms were bigger than usual on a HIE. Location was perfect, right on Highway 1 and very close to the Florida Keys Outlet.
Parking was free and breakfast was HIE standard, with hot and cold options.
The rooms were clean and beds were very confortable.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, July 24, 2014
Dear garthurreview,

I am glad you enjoyed your stay with us at our "perfect location."

We are looking forward to your return.

Sincerely,
Brad Forsyth, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2014

The man at the frontdesk was nice we called 12.10 at the night. He had one room left it was a handicap room, at first the room seemed nice. But when i took a closer look it was terrible it was pee on the outside of the toilet and when i took up the toilet seat it was poop under it. Awful!! The cleanliness was terrible last time at this hotel.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, July 22, 2014
Dear Noholiday,

What can I say? This is absolutely unacceptable that you would find such a dirty condition. I apologize profusely.

I spoke with my executive housekeeper about this incident. Though I do spot inspections myself on a sampling of rooms, I re-confirmed with her the critical importance of ensuring ALL rooms are ready for occupancy, which did not happen with your room.

We will be doing some high-intensity training to ensure the housekeepers are doing their job correctly.

Again I am sorry for the experience you had. Please, next time let us know of a problem like this as soon as you notice it because someone on staff will come to your room immediately to clean up such a mess. If I had known you had experienced such a horrible condition I would have made some type of compensation for you.

Most Sincerely Yours,
Brad Forsyth, General Manager
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Travelers are raving about these Florida City hotels

florence, ms
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

very very nice room!! super clean! staff very friendly! came back for a second night a couple of days later. easy access to major highways, especially going toward the florida keys. several restaurants near by.

Room Tip: had a junior suite - super nice, plenty of room
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, July 16, 2014
Dear Dianne B.,

I am so glad you came back for a second stay, and I hope you will keep coming back. As you said, our location is ideal for visiting the Keys.

Wishing you safe travels,
Brad Forsyth, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 3, 2014

We were visiting friends in the keys, but all hotels in the keys are $150 or more a night. Florida city is the lat city before the keys. Key largo is 15 mins from here and key west is 2 1/2 hours. The closer you get to key west the more money a Night the hotels are. This holiday inn was very clean very nice employees. The beds were so comfy nd pillows. The air conditioner runs quite. We didn't eat there cereal , Danish , fruit . Very close to all you want to do, but will need your own car.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, July 7, 2014
Dear Shortypi23,

I am so glad you enjoyed staying with us and that you found our beds to be comfortable. Many of our guests love our location just as you did. We are proud to be the "Gateway to the Keys."

Please stay with us again on your next trip to South Florida.

Most Sincerely,
Brad Forsyth, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford,Pa
Level Contributor
250 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
5 of 5 stars Reviewed June 18, 2014 via mobile

My wife and I stayed here on our way to Key West. The staff was friendly and helpful. The room was clean and the breakfast was good. It is near the road to Everglades National Park as well as US 1 which heads to the Florida Keys. On our next trip to Florida I would stay here again.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, June 20, 2014
Dear Milford_PaMoose,

As you mentioned, by being the Gateway to the Keys we are perfectly located for visiting the Keys as well as Everglades National Park.

We are looking forward to your return visit. See you soon!

Brad Forsyth, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seminole
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 27, 2014

My fiance and I chose this location based on our friend Isabel's recommendation. We usually stay in higher end hotels but this was close to our destination. We were both pleasantly surprised. The room was spacious and extremely clean. Our room rate included a hot breakfast, which included eggs, waffles and such. We will definitely come back next time we come this way.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review, May 29, 2014
Dear Sylviarod10,

Thank you for your kind words. We are trying very hard to make all our guests feel at home in a clean and friendly environment. I am so glad to see that you will be coming back to stay next time you visit sunny South Florida.

Happy and Safe Travels,
Brad Forsyth, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Florida City

Address: 35200 S Dixie Hwy, Florida City, FL 33034
Phone Number:
Location: United States > Florida > Florida City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Florida City
#6 Romantic Hotel in Florida City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florida City 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway, Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, comfortable bedding, and a great new hot breakfast await your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you re in South Florida Stay Smart at the Holiday Inn Express Florida City. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Florida City
Holiday Inn Express Florida City
Holiday Inn Florida City
Florida City Holiday Inn

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