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Holiday Inn Express Hotel & Suites Florida City: Traveler Reviews

2.5 of 5
35200 S Dixie Hwy, Florida City, FL 33034
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Holiday Inn Express Hotel & Suites Florida City
Ranked #4 of 11 hotels in Florida City
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133 reviews from our community

    Trip type
Traveler rating
    25
    55
    34
    10
    9
Date Rating
WA state
Top Contributor
70 reviews 70 reviews
60 hotel reviews
Reviews in 60 cities Reviews in 60 cities
44 helpful votes 44 helpful votes
“Satisfactory”
3 of 5 stars Reviewed January 8, 2013

Very handy to Everglades NP. Large well-furnished room. Terrible drive in & access--sudden narrow driveway off hwy, or from back-of-building arterial, which we used most for best local connections, had to make 5 turns to get off property. Worst problem was that the bathroom light and fan were on the same switch, and the fan was exceptionally loud and blaring....bothersome during the night. Bedside light switch on left (room 114) does not function....had to twist bulb on and off. We also had to rearrange some wires/plug-ins to make left-side lamp work.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelorWAstate about Holiday Inn Express Hotel & Suites Florida City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review
January 15, 2013
Thank you for taking the time to post your review. We understand that there are plenty of hotels you could have selected. We appreciate you informing us of your experience. We hope that if you are ever in the area you would select us as your hotel of preference.

Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
78 helpful votes 78 helpful votes
“Key West Prices to stay in Florida City”
3 of 5 stars Reviewed December 29, 2012

This is obviously an older hotel that has been made over. The public areas are warn. The halls are dark and the paint scheme is about the worst I have ever seen. I would say it was an OK place to stay for a night or two except for the prices. It is way overpriced for its location and quality. If you are in this area, you are probably headed to the Keys. There are much nice hotels further down for about the same price.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask GoGoGo82 about Holiday Inn Express Hotel & Suites Florida City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review
December 31, 2012
Hello GoGoGo82,

Thank you for taking the opportunity to post your review. It is guests like you that allow us to see out areas of opportunity to improve. We will look into your comments and hope that when you're in the area you would give us another opportunity to accommodate you.

Best regards!
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Grahamstown, South Africa
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
“Great gateway to the Keys”
3 of 5 stars Reviewed December 28, 2012

GPS took us on a bit of a scenic route, but finally called reception for directions. Room was typical until the lamp tripped out the lights. Reception was a little hamstrung without staff on the property to assist. Offered a second room with one bed for the four of us. Offered a third room as a result of a cancellation. Pancake machine is broken - not good news for the kids. Some inconveniences.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask uncleRB about Holiday Inn Express Hotel & Suites Florida City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review
December 31, 2012
Hello uncleRB,

Thanks for taking the time to let us know about your experience. We deeply regret that you had some unfortunate experiences. We appreciate you informing us on areas that we need to improve on. We hope to have another opportunity to accommodate you and your family.

Regards!
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Michigan
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Adequate Stay on the way to the Keys”
4 of 5 stars Reviewed December 17, 2012

We were satisfied with our stay at this Holiday Inn. Unfortunately I couldn't give a 5 star rating because as other reviewers have said the beds are uncomfortable. However, the hotel is decorated nicely, clean, and serves a nice breakfast. I would stay here again if passing through and if the price was a little less.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask WinstonBub about Holiday Inn Express Hotel & Suites Florida City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review
December 28, 2012
Thank you for taking the time to post your review. We're glad to know that you enjoyed your stay and would stay with us again.

Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
“It really needs new beds”
3 of 5 stars Reviewed November 27, 2012

I forgot to ask how old the hotel is or if they ever changed the beds. I found out when we got there. We had the two queen size beds, They were all very saggy. When you sit on the edge, you could just slip to the floor. That was kind of the saggy bed that we had. It was quiet hotel though. The location is good and the complimentary breakfast was a plus. The staff we met were very nice. We especially want to thank Sara for her patience and kindness. She helped us to move to the other room which had better bed. Overall, it was a OK hotel if you do not mind the beds. I was told that they were going to change all beds. So next time, call them and find out if that is the case.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask OrchidY about Holiday Inn Express Hotel & Suites Florida City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX M, Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review
December 5, 2012
Hello Valued Guest. Thank you for taking the time to post your review. We value your feedback and we take a vested interest in what you have to say to help us exceed your expectations. We hope to have another opportunity to accommodate you during your travels. Feel free to visit our website to take advantage of our special rates.

Thanks!
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Additional Information about Holiday Inn Express Hotel & Suites Florida City

Also Known As:
Holiday Inn Express Hotel And Suites Florida City
Holiday Inn Express Florida City
Holiday Inn Florida City
Florida City Holiday Inn
Address: 35200 S Dixie Hwy, Florida City, FL 33034
Phone Number:
Region: United States > Florida > Florida City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 hotels in Florida City
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway, Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, comfortable bedding, and a great new hot breakfast await your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you re in South Florida Stay Smart at the Holiday Inn Express Florida City. ... more   less 
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