I have been here a handful of times, and every time previous the food was delicious. Today my husband, 4 yr old son, and I went and picked up some sandwiches that did not look good at all. I was very surprised at the change in quality. We took our food to go, and I ate most of 1/2 of my sandwich, as did my husband, with our son sharing with us. We went into a clothing store and 20-30 minutes later all rushed off with diarrhea.
I called immediately after to the shop, explaining what happened. The person who answered the phone said we had to come in. As we had the remnants of our lunch I was happy to take it back. I went in and was told, the manager was coming over. While I waited, the employee sprayed Windex all over, which smelled awful. Then two managers came in, only to tell me there was nothing they could do and they would take my info for the GM to contact me. I was very disappointed and not at all pleased with this response. I work at a 4 star resort and any hint of displeasure from a F&B client is resolved to the client's satisfaction immediately.
I will never go back, and I would not recommend it, at least today. If your meat looks a bit slimy and grey, don't eat it!!! Yuk!!!
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