I stayed Friday July 19th when I first arrived it was a little early. I understood that check in wasn't until 4pm so no big deal. The lady at front desk was rude, when I first showed up. lets say I think it was 1pm she told me she could try to get me in at 3 so I came back. 2pm almost 3 I am there and she then tells me no I won't get you in until 4 which is very reasonable considering it is your check in time. The way she talked to me her attitude was very unnecessary I was being understanding but she was still giving me attitude. There was another lady up there I believe housekeeper with the different uniform who was very pleasant. She was very persistent and came to me anytime I needed help during my entire stay. I complimented her. The breakfast was terrific. Patsy loves her job you can tell. I hope to be staying again.