We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Warning: Be aware of large groups” 4 of 5 stars
Review of The Ritz-Carlton, Amelia Island

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Ritz-Carlton, Amelia Island to your Saves list
The Ritz-Carlton, Amelia Island
5.0 of 5 Resort   |   4750 Amelia Island Parkway, Fernandina Beach, Amelia Island, FL 32034-5501   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
$75 Credit + Breakfast
Ranked #5 of 11 Hotels in Fernandina Beach
Certificate of Excellence
GreenLeadersBronze level
New York
Level Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Warning: Be aware of large groups”
4 of 5 stars Reviewed April 20, 2013

Overall, we really enjoyed our stay. The facility is lovely, the beach pristine, friendly service. However, this was in spite of the annoyances caused by the arrival of a large (probably 400 people) conference. They did not have a separate breakfast area so there were long waits; we were told that there were no appointments available at the spa until after the group checked out (we ended up not using our $100 spa credit from Amex); even the spa pool was "fully booked" until my husband decided to just go at 7am. So if you have a choice of dates to travel, check with the hotel make sure that there are no large groups booked. The other really exasperating thing was that our key card did not work and we were locked out of our room several times in the first couple of days we were there. Finally after many complaints they managed to get the lock working. Everyone was very apologetic and nice but this didn't seem very 5 star to me.
We would return to this hotel, though maybe with lowered expectations. The pros outweighed the cons.

Room Tip: Rooms are not very large and decorated very much like an upscale Marriott. Try to get a room in the...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,561 reviews from our community

Traveler rating
    946
    351
    158
    73
    33
See reviews for
390
522
26
375
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Fordyce, Arkansas
Level Contributor
203 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 stars Reviewed April 20, 2013 via mobile

I've stayed at numerous Ritz Carltons over the years, and also at a number of other five star seaside properties. While I can't say that this is the nicest place I've ever been, it is certainly among the nicest. Location is excellent, situated directly on the ocean, a short thirty minute drive from Jacksonville Airport and five minutes from the Fernandina Beach FBO for those flying privately. Service is outstanding and golf is on site, the clubhouse literally 100 yards from the hotel lobby. The Golf Club of Amelia Island, while not top tier is nice enough nonetheless.

There are several restaurant options, including a grill at the golf course. The gourmet option, Salt, may be the nicest restaurant I've experienced. The pool area and beach services are spot on and the Spa is outstanding. For those who have been to The Sanctuary at Kiawah Island, the layout and services are very similar. The Sanctuary has an airier and a lighter feel and I would have to rate it slightly above the Ritz.

The hotel charges $10/day for wireless internet, and that is a pet peeve of mine, but in room coffee is free. Of course, everything else is hideously expensive, but if you're staying at the Ritz or Four Seasons, you know that going in. Having stayed at most of the five star properties on the Atlantic and Gulf, I would rate this resort near the top and can unreservedly recommend it.

Stayed April 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 19, 2013

Stayed here for a work function this week and I was pleasantly surprised and how great this hotel is! I was lucky to get put in room 232 which turned out to be a king suite overlooking the beach. The room was HUGE with 2 bathrooms, large sitting area, lots of marble and a very big patio.

We had dinner at Salt which is on site which was fantastic. Per the name, everything has to do with flavored salts. Very good and worth the visit. There is also a sports bar with pool tables, video games and lots of TVs.

The spa is one of the biggest ones I have ever seen. I believe they told me it was over 20,000 sq ft with over 30 treatment rooms, several pools, lounges, etc. Had a massage which was the perfect way to end my stay.

They also seemed to have a huge kids emphasis with lots of activities throughout the day and I saw many families taking part in all kinds of things.

Golf course is really good and challenging. Staff at the club go out of their way to do anything for you and I can't wait to go back.

Room Tip: Try to get room 232 if it is available.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence RI
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 17, 2013 via mobile

First off, aesthetically this is a beautiful hotel. It is well kept with an immaculate pool and a level of service that is in the top 2 or 3 hotels that I have stayed at. Upon your arrival, you are greeted by name. Every effort is made o provide whatever service you require. The rooms are clean... With comfortable beds. Our experience at the spa was first rate. The spa is large-- with a private pool and over 20 treatment rooms and several relaxation areas. The private spa pool is a little slice of heaven. The beach is also wide and beautiful to walk on.

For those traveling without kids ( or those trying to get away from their own kids for a few days) realize that this hotel caters to them--- so expect some screaming and splashing around he pool area. We found an oasis at the pool spa which is adults only and peaceful. The presence of a large number of children at he Salt Restaurant was mildly annoying but it is what it is--- if families want to pay fifty dollars an entree so their kids can have filet then knock yourselves out.

Now for a few pet peeves:

1) I am sick and tired of the nickel and dimming related to wifi access at top hotels. Personally, any five star hotels that charges extra for wifi should receive a one star deduction in my book. In this day and age where wifi is ubiquitous--- the notion of charging 10-20 dollars for wifi at a $400.00 hotel is preposterous. I may start a crusade about this with some of the rating services. Consider my 4 star rating to be a step in this direction.

2) Parking was valet only and 20+ dollars a day. I understand the parking surcharge in city hotels but you could park hundreds of cars at this hotel property without aesthetically changing anything. Comes across as a simple money grab.

3) Be careful of the 20 percent surcharge at the pool. Already overpriced services become even more than advertised.

4) The umbrella fee on the beach is a tad ridiculous at a $400/night hotel.

All in all--- I enjoyed my stay. If I brought my golf clubs I'd have probably enjoyed myself even more...

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornelius, North Carolina
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 10, 2013

I enjoyed a three night stay here, accompanying my husband on a business trip. The lobby was quite busy when we arrived, I was offered water or champagne to drink while I waited as he checked in.
We enjoyed a fantastic meal at Salt, despite not having a reservation and were treated to a delicious meal that would rival any upscale NYC restaurant.
Cafe 4750 catered to us for two meals and the plates were delicious and superbly flavoursome.
The staff at the hotel offered impeccable service and were pleasant and friendly at all times.
Our ocean front room was worth the upgrade and I thoroughly enjoyed my experience at this lovely resort hotel.
My only negative point would be that you are held somewhat captive in terms of dining (price and options) unless you venture into Fernandina which is easily do-able with a $17 cab ride.

Room Tip: Pay for the best room you can afford.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

I tire of hearing wait staff and service providers say things like, "no problem," when thanked. The staff at the Ritz-Carlton - Amelia Island were better prepared for their jobs. Each one greeted me with a warm smile and used my name when appropriate. If I thanked a service provider, a response like "my pleasure" was forthcoming. Questions were promptly answered and the concierge was extremely helpful.

Rooms were generous and well-appointed. Food was excellent. Service was world class. We didn't have time for many of the resort amenities, but the fitness center had a variety of equipment, was well-lighted, and well-staffed.

What's special about this hotel? Just as you would expect, the difference is in the staff!

Room Tip: My "coastal view" room was pleasant with a nice balcony that provided a view of the beach...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed April 8, 2013 via mobile

Stopped here for a three night mini-break, and, at $500 per night we were grossly disappointed: housekeeping didn't bother to make up our room one day, television and one phone did not work, took over an hour to get a drink at poolside, food in 4750 was overpriced and undercooked (ice cold, actually). When we finally did get our room made up, sheets had holes in them, and towels were as worn and scratchy as those at 1960's Holiday Inns. Unbelievably bad operation for a Ritz Carlton, and can't imagine ever returning to RC, particularly at these prices. Marriott has wrecked this once elegant chain.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Fernandina Beach
3.2 mi away
Residence Inn by Marriott Amelia Island
Residence Inn by Marriott Amelia...
#1 of 11 in Fernandina Beach
4.5 of 5 stars 1,072 reviews
5.2 mi away
The Seaside Amelia Inn
The Seaside Amelia Inn
#4 of 11 in Fernandina Beach
4.5 of 5 stars 233 reviews
5.4 mi away
Hampton Inn & Suites Amelia Island-Historic Harbor Front
Hampton Inn & Suites Amelia Isla...
#2 of 11 in Fernandina Beach
4.5 of 5 stars 881 reviews
Show Prices
Show Prices
Show Prices
5.1 mi away
Elizabeth Pointe Lodge
Elizabeth Pointe Lodge
#3 of 11 in Fernandina Beach
4.5 of 5 stars 446 reviews
2.6 mi away
Villas of Amelia Island Plantation
3.2 mi away
Hampton Inn Amelia Island at Fernandina Beach
Hampton Inn Amelia Island at Fer...
#8 of 11 in Fernandina Beach
4.0 of 5 stars 543 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Amelia Island? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Amelia Island

Address: 4750 Amelia Island Parkway, Fernandina Beach, Amelia Island, FL 32034-5501
Phone Number:
Location: United States > Florida > Amelia Island > Fernandina Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fernandina Beach
#4 On the Beach Hotel in Fernandina Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Amelia Island 5*
Number of rooms: 446
Official Description (provided by the hotel):
Immerse yourself in southern charm at The Ritz-Carlton, Amelia Island. With miles of pristine beaches to explore, you’ll find yourself basking in the glow of the sun as you swim, relax or walk along the sandy shore. As one of the most popular beach destinations on the East Coast, this luxury hotel in Florida provides a welcome barrier between you and the world beyond. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, Travelocity, Expedia, Marriott, Orbitz, Odigeo and Priceline so you can book your The Ritz-Carlton, Amelia Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton - Amelia Island Hotel Amelia Island
Ritz Carlton Amelia Island
Ritz Amelia Island
Amelia Island Ritz-Carlton
The Ritz-Carlton, Amelia Island Fernandina Beach, FL

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton, Amelia Island, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.