Had dinner at Ciao Bistro last night. Primarily as a result of TA reviews, concierge at the Omni and how cool the downtown area was. Atomosphere was nice and lively. Server was great, although a bit stuffy (I appreciate high end service, but at times it so didn't match the product that it just added to it being out of place).
House salad- nice combination of veggies, but the house dressing was greasy and plain.
Ceasar salad- plain and boring as well. Ceasar should be a bold and flavorfull dressing, it was not.
The fried mozzerala was okay, but the side of some sort of lime green pesto mayo was strange.
The real disapointment came with mains and desserts.
Mains- Mushroom tortelini- cold in middle, alfredo sauce on top was from a jar (gross!).
Side of Italian sausage in red sauce was good and became our main meal.
Lasagna- was good. Nothing special but was above average.
Fresh catch and veggies, Cobi with grilled shrimp with mixed broccoli, squash, zuccini. All where gray and oily. The color of both dishes was totally unaccaptable. We picked from each dish. The overall taste of it was "okay", nothing off or bad, but just simply NOT good. The waiter did not ask what we thought of the food (so we did not offer it up, I never send things back and only give feedback if asked), asked if we wanted it boxed up (we said simple no), cleared our dishes and I think knew we weren't happen but did not want to confront it. We ordered two desserts to split. Terimasu (sp?) which was proclaimed as homemade and a lemon zest. Lemon was very good. The Terimasu was terrible. Tasted like cafeteria pudding made sloppily in an individual pudding cup. The lady fingers had been frozen and thawed into a water mess in the middle. Again, two bites taken from the food and the waiter happily scooped it up and brought us our check.
Paid and left... on the way out we passed the owner, hanging with some locals (appeared to have been drinking and was a bit load). Some people may find an ancented owner hanging with the guests charming, but I did not. Especially when someone was in the lobby (as we left) giving the waiters a piece of their mind (we did not catch exactly what was happening but the customer was hot and was defused by our waiter who asked him to have the conversation privately). Customer stormed out and up the street. Moments later the owner came running into the street barking at us (assuming we had just dressed down his staff). The waitress called him back, saying that was not the right person. Never an apology to us or oh I am sorry for yelling at you, etc... It was a pure mess. As we turned the corner to leave in our car, the kitchen staff was breaking down and the back ally was a mess. Stay away from this dump. It is a great location, a good idea and terrible execution.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.