Absolutely the worst experience. 4 of us went for lunch knowing it would be leisurely but worth the drive. NOT> Aside from bringing our appetizers and entrees at the same time, after a good 45 min. wait, the food was way below average. Soggy shrimp, bottled salad dressing, limp salad.....
Then my entree was not there ...when we inquired, the waitress forgot to enter it. OK..annoying but an honest mistake. Since the rest of our party was already eating, i asked her to please expedite my order. She came back about 6-8 minutes later and said there were at least 5 orders before mine and it would be at least another 20-25 minutes. I courteously explained that we had been patiently waiting and they should really expedite my order. No they would not. OK what could they get me quickly.....'only a salad' in about 10 minutes. That had been my appetizer so i surely didn't want another. I asked for the manager. The waitress came back and said the manager was 'too busy'. I asked another waitress (thnking perhaps this one was not too swift). Manager never came or even sent someone else.
When we left and i paid my bill (truthfully, they should have offered to waive it. they did not), the very young girl at the desk(not busy at all) said she was the manager and had just heard of this issure. Clearly some one was lying. Regardless, not only was the food not acceptable, the customer service was unforgivable. All tolled, we were there over 2 hours. NEVER AGAIN!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.