This is one of the nicer Hampton's I've stayed at. It is clean. The pool is VERY small (looks like a big tub). Upon check in, the lady barely acknowledged me - she was on a phone call. I had questions but she couldn't address me. A gentleman came out of the back room and had a totally different attitude. He was VERY nice and accommodating; he gave great recommendations for food and personally assisted my kids with getting beverages, etc. He was a very nice guy and immediately changed my impression of the hotel from negative to positive.