My husband and I have been here three times. The service has always been above and beyond so it baffles me to see all these bad service reviews. I did notice in a few that said they got no service, they said they also just walked up and sat or told a waitress where they would be sitting. There are multiple signs that say see a hostess (at the hostess stand inside) for seating. Perhaps the wait staff felt they were just taking in the view as we have seen people do when we were there. I just can't imagine this place being bad on service. The last time we went we kayaked up the river leaving one vehicle at the blue river run and one at the KP hole where we got into the river. When we were done kayaking and got back to blue river run my hubby realized he left his truck keys back in my car at the KP hole and we could not get into our truck so we walked over to swampys and had a meal as we waited for a cab back to KPH. After we finished our meal our cab still was not there and the manager was so nice as to allow a server who offered to take me back to the KP hole to get my car to give me a ride and even though I was soaking wet from the river, this server cheerfully aloud me to sit on the leather interior. This is a staff who has also gone above and beyond on three occasions to allow us to alter what they had on the menus so we could still eat vegetarian.
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