I was just there for a conference for six days. The first night some staff member let themselves into our room at 9:45 pm and started walking around. We were asleep and thought it was a break in. They fled after I shouted downstairs. I complained to management and they were not the least bit concerned and said 'that was probably housekeeping, they were working late last night'. I then slept with chairs propped against the doors. Something really wrong with their notion of safety.
We were then plagued by brutal service when we tried to eat there. Twice we waited more than an hour (yes an hour) for a sandwich at lunch. We then stopped eating there entirely.
Lovely location and facilities tainted by horrible customer service at many levels.
- Also Known As:
- Hawks Cay Hotel Duck Key
- Hawks Cay
- Hawks Cay Hotel
- Hawks Cay Duck Key
- Duck Key
- Hawk Cay Resort
- Hawks Cay Resort Duck Key, Florida
- Hawks Key
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Venere, Olotels, Expedia, BookIt.com, Amex, Hotels.com, EasyToBook, Otel, Priceline, Tingo and HotelsClick so you can book your Hawks Cay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.