Nine women rented a 3/3 Villa on the Water near the Hotel. We loved the amenities. If children were coming here is a park for kids with its own Pirate Boat pool which I thought would be great when coming back with the children. There are bikes to rent, jet ski's, spa services, and many more amenties. We enjoyed a separate adult pool area with cabanas and its own hot tub. The lagoon area next to the dolphin reseach area was wonderfully relaxing with many tiki huts to shade under. Starbucks coffee and snacks are on sale in the store. Limited gift store which when looking for a gift for our hostess left me empty handed. Spa services are available however the amenties of suana etc are only available when you purchase a spa service. Able to watch the dolphins frolick endlessly. Great peaceful time. Did have to go back to the main desk 3 times in order for the entry card to work before they sent out maintanence which I waited 20 minutes for. But since I had no kids to entertain I enjoyed the evening without much hasstle while I waited. Main pool was warm while the adult pool was a bit cooler.

Nice resort, stayed there many years ago with our children, our 1st room that was assigned was over looking the parking lot, and A/C didn't work. We to the front desk and we were assigned a room overlooking the pool. Since the resort was pretty empty, I dont understand why they would give you one of the worse rooms.

We booked one of the beach houses based on comments from other travellers. We weren't dissapointed. The house was very spacious with a fully equipped kitchen, a beautifull sitting room with big screen TV and very nice bedrooms with large comfortable beds. Two very clean bathrooms and an idyllic porch at the back with ocean views. Nice theme restaurant in the resort, reasonably priced, good food. We had a memorable swim with dolphins supervised by very friendly trainers. Ideal location to relax with stunning views and great staff members. Key West is not very far away and easy to reach from this location. Ideal place to chill and enjoy good weather in a unique surrounding.

We enjoyed a fun family vacation at Hawk's Cay towards the end of September 2012. The resort was pretty empty since it was down-time, and I am pretty sure that had a positive effect on our experience. No waits for anything and an eager staff waiting to please.

ROOM: We stayed in the villas because we needed a kitchen and two bedrooms for our kids. We got an ocean view which was very large and looked good until we saw our friend's room which was recently renovated and looked great (ask for a renovated room if you can)! Still we were happy with the room until on our second night our son found a HUGE cockroach in his bedroom. We called down and they were very quick to move us into a new, renovated room. I was told that cockroaches are pretty common in Florida so I tried not to sweat it and I didn't see another one for the rest of our stay. There is a huge screened in balcony which was fantastic to let the kids play on and also to be able to hang out and have a drink on without any bugs or mosquitos attacking.

KIDS: We took our kids (3.5 year son and 1.5 year daughter) and and were pleased to find that there was an activity every day at the Indies Club. So many resorts don't really have activities for kids under the age of 4 or 5, but Hawk's Cay kept our son busy every morning. He made different crafts (painted coconut, tie-dye shirt, shark tooth necklace...) that he could bring home as souvenirs. The Indies Club also has a pirate ship, splash pad, wading pool, basketball court, etc...the kids could have stayed there all day. They also offer a babysitting service. We had Ingrid almost every day, just to have an extra set of hands, and she was fantastic. Did cool crafts in the room and knew so many fun facts for the kids. Very kind and bubbly and definitely kept the kids happy and busy.

FOOD: They are lacking in variety. Only 2 restaurants were open when we were there, but I believe a new seafood restaurant is opening in December. Food at the restaurant by the pool was pretty good. Pricey but good. The other restaurant was pretty bad in my opinion, fried fish and fast-foody sit down, not high quality. I like comfort food as much as the next girl, but this was just not that great. They do make a great dirty martini though.

POOL/BEACH: Pool is beautiful, salt-water, great views, paradise. Ordering food and drinks by the pool was great. As I said, the staff here is awesome. Genuine warm smiles everywhere you go and eager to please. As for beach; they don't have a beach but a man-made lagoon. I personally didn't love it because once you swam in a little it got murky and that just creeps me out, but it is very pretty nonetheless. I would have preferred a real beach. We stayed at the pool and were very happy anyway.

SPA: The spa was small and didn't initially blow my sox off (I love my spas and have been to a LOT). It was clean, smelled great and the the women who greeted us were friendly. However, I had THE most amazing massage and facial, on 2 different occasions. These guys know what they are doing. I was in another world. I then came to discover that they have been recently been voted one of the top spas in the country by Travel and Leisure. Well deserved. I sent my husband for a massage and he came out melting as well. Def book a treatment if you get a chance!

All in all a solid trip. This place is not super luxe, but a fun getaway with the fam. Wish there was more variety as far as food goes. But it was a vacation where we felt relaxed and taken care of (thanks to our babysitter!). Fairly priced for sure.