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“Great vacation” 4 of 5 stars
Review of Village at Hawks Cay Villas by Keys Caribbean

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Village at Hawks Cay Villas by Keys Caribbean
3.0 of 5 Hotel   |   5001 Sunset Village Drive, Duck Key, FL 33050   |  
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Ranked #2 of 2 Hotels in Duck Key
Lake Mary, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great vacation”
4 of 5 stars Reviewed March 23, 2012

Our villa was spacious and clean and the view of Tom's Harbor was wonderful. Great back porch and the kids enjoyed the splash pool and fishing just steps from our unit. We enjoyed going to the Marina everyday and watching all the activity. The jet ski trip was a blast. Nice location for easy trips to attractions and state parks. Please note... staying at the villas of hawk's cay village DOES NOT give you access to the Hawk's Cay Resort activities and pools. The kids were very disappointed when we could not get to the pirate splash area and pool. The Hawk's Cay resort said we could buy a day pass for about $200 - we passed.

Room Tip: The beds in Villa 5004 were extremely "creaky" upstairs - almost like they were resting on...
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    35
    17
    10
    6
    7
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40
13
Solo
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Duck Key, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2012

Our "villa" was clean and well located. Liked the quiet locale of Duck Key. Our pool was like an oasis. Working with KeysCaribben was a breeze and their type of check-in was really neat. Sam was very helpful. Loved the restuarants in and around Marathon which is just a few miles away. We took a few trips to Key West from Duck Key which is not far and the trip there is neat and funky. Loved the central location of Duck Key. Doug & Carol

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coppell, Texas, United States
1 review
4 of 5 stars Reviewed February 1, 2012

Just stayed for 3 nights at the Village at Hawks Cay on Duck Key. 2 bdrm 2 bath unit was clean, update, and perfect for our family of 4. W had the unit with the jacucci tub. Although we were on the canal, we had no view of the canal due to a privacy wall around the hot tub on the ground floor. We incorrectly assumed the upstairs balcony had a view of the canal, when in reality it was on the other side of the building with a view of our rental car below in the parking lot. Oh well. Don't know who designed the buildings, but a canal view would have been much more fun.

We also attempted to use the resort facilities, but discovered that if you rent your villa from Keys Caribbean, then due to their reduced rate, you do not get access to any resort facilities (restaurants, resort pools, kayak & paddle board rentals, India Club, etc). There is one pool that we were allowed to use, but it is hard to find, and has no view, so we chose to go to Sombrero Beach (which was awesome). Not complaining at all about the lack of resort amenties, because we were only going to rent some paddle boards anyway, but if you rent thru Keys Caribbean you should know this going in so you are not disappointed (I know some people like to hang around resort pools and be pampered and so forth most of their vacation, and that is not an option thru Keys Caribbean.

There is a marina right there that we could walk to that has a dive shop, sunset cruise, fishing charters and all that good stuff that you are free to use, so that was cool.

We did love how clean and well kept the resort and Duck Island was. Very quiet and nice. Only a 10 minute drive into Marathon, 15 minutes to Sombrero Beach, and an little over an hour to crazy Key West!

Room Tip: Ask what the view is, and if you will have access to resort facilities
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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London, Canada
Top Contributor
146 reviews 146 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 21, 2012

We stayed in Villa #7036 from Jan 11-19, 2012. I hadn't been to the Keys since 1985 and we wanted to get some sun with our 2 children (11 and 8 years old). We booked online with Keys Caribbean and received excellent phone service both prior to and during our stay.

The actual location of Duck Key is very central to the Keys, but those traveling with children should be aware that it is a 20 minute drive to Marathon for amenities (groceries/fast food, etc.) and about 30 minutes to Islamorada - so you can't just step around the corner for a jug of milk or a bag of chips. That said, there is a harbor store associated with Hawk's Key just down the road and they have a lot of stuff (booze, bread, milk, canned goods, etc) but their prices are high. (i.e., package of 8 hotdogs - $6.99)

Our villa was exactly as promised, but no more. It is the only reason I did not give them a 5 star review. The place was immaculately clean, but a little dated and somewhat tired. It was more like renting a cottage than a luxury villa. Our counter tops were 1980's style ceramic tile and the couch and chair in the living room had seen better days. We only had 2 problematic things; the master bed and the kitchen in general.

The queen size bed in the main bedroom was old and very noisy. It seems they may have put a new mattress on an old box spring....whatever the issue, it made for some pretty sleepless nights and a consistently sore back for my wife.

The real disappointment for us was the kitchen amenities. We were on a budget and hoping to eat in for breakfast and lunch and occasional dinners of local fish, etc. Unfortunately, the pots and pans and utensils provided made cooking impossible. The pots and frying pans were, to be frank, crap. The 5 black plastic utensils for cooking obviously came from a dollar store. Our fridge was serviceable but had rust showing on the sides and the interior of the freezer. They supplied no "staples" at all...we had to buy dish soap, dishwasher detergent, dish cloths, pot scrubber...everything! The counter top stuff (toaster, blender, toaster oven, etc) were cheapo models but in working condition.

Lastly - and I'm being picky now - we booked a unit with what was described as a jacuzzi.
What it actually is - is something called a "splash pool". It is just like a hot tub only with not as much heat. It only gets luke warm. Ours actually wasn't working properly until the last 2 days and when we mentioned this to the pool service guy he had it warmed up (as much as possible) in short order.

The other big drawback for us (and our neighbors) was the lack of a BBQ. It seems they are not permitted on the property, but the owners/property managers should get together and try to change this rule.

FYI, We were in other units near to us and they were very generously appointed and far more luxurious...

OK, that pretty much sums it up from our prospective - would we go back? Yes, but we would want to see recent pictures of the unit we were renting before committing to anything.
Were we happy with Keys Caribbean? Absolutely - they provided professional service and a great price.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 6, 2012

My stay at Hawk Cay Villas by Key Carribean was from 1/2 to 1/5/2012
It was my first girlfriends gateway!
I loved the villa, very spacious and well decorated. The Jacuzzi was really warma and I like the semi-privacy, you can still see the waterfront while in it!

The kitchen was fully equipped and have plenty of cooking tools

The main bedroom was very nice and the twin beds were kinda small but very clean and soft

The phone number they provide we're very helpful and responded very fast

My only downside was the fact the bedroom doors were kinda dirty and dusty

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2011

We went here for a last-minute 3 night stay during Thanksgiving week.

We loved our 2 bed/2.5 bath villa along Harbor Village Drive. It backed up to a canal, with access from the side of our unit to walk out and down the wooden dock that wraps around the village waterfront. We had a private patio with jacuzzi splash pool and plenty of room. Price is definitely great through Keys Caribbean and provided great value compared to staying at a hotel. We already were aware that we would not have access to resort activities such as using the childrens areas unless you book through the resort. But we didn't have little kids, so it didn't matter much to us. Too expensive to eat there anyway, and there's plenty of good local restaurants within a short drive.

Fully stocked, modern kitchen, wireless internet and cable TV provided all the comforts of home. Even has a washer/dryer to wash any clothes or towels while you are there.

There's a tram that runs thru the village all day, probably every 20 minutes. It picks up practically in front of your villa, and was convenient to use when we wanted to go visit the pool. We went to the main resort pool, which is just gorgeous with a beautiful view of the water, and overseas highway...even has a saltwater lagoon with sandy beach if you don't want to use the regular pool. No one seemed to question our use of it...even the tram driver said we could go use it. Only thing was.....since we weren't a Hawk's Cay Resort guest we were not permitted to order food/drinks from the pool area....(seems kinda dumb to turn down cash business....but oh well, that's their rules).

We will definately be going back for a longer stay.

Room Tip: Try to get a unit with a rear balcony....many had just front balconies, ours had no balcony.
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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2011

book directly through Hawks Cay. Loved the villa and location - backed up to a green water canal, private patio with jacuzzi splash pool and plenty of room. Price is definitely great through Keys Caribbean. The Resort may have been lax in the past about availabilty of their programs and facilities but no more! You do have access to the public areas - most restaurants - but will not be able to use the children's areas or have them participate in the Resort activities unless you book through the resort. So if a beautiful place to stay at a greatly reduced cost vs the resort experience is what you're looking for use Keys Caribbean. If the resort is important, pay the price and book through Hawks Cay. Either way I highly recommend a vist to Hawks Cay Resort on beautiful Duck Key, Florida.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysCaribbeanResorts, Manager at Village at Hawks Cay Villas by Keys Caribbean, responded to this review, February 16, 2013
Thank you for writing about your experience at Hawks Cay Resort. Unfortunately, you did not reserve a spectacular Villa with Village at Hawks Cay by KeysCaribbean. All our Villas are meticulously maintained and our guests love our Villas as their home in Paradise. We hear many complaints about the hawks cay hotel service. Our guests receive prompt, courteous and friendly attention by our KeysCaribbean employees. Next time book direct with Village at Hawks Cay Villas by KeysCaribbean for a better experience.
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Additional Information about Village at Hawks Cay Villas by Keys Caribbean

Address: 5001 Sunset Village Drive, Duck Key, FL 33050
Phone Number:
Location: United States > Florida > Florida Keys > Duck Key
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Duck Key
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Village at Hawks Cay Villas by Keys Caribbean 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Village At Hawks Cay Villas By Keys Caribbean Hotel Duck Key
Village At Hawks Cay Villas By Keys Caribbean Duck Key, Florida

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