things that were great...Compass Resorts Rentals promises great customer service and they delivered,, the view, beach service, high speed elevators are terrific, location, pools and security. We loved the security, we saw them keep people out of pool area who were not staying there and they cleaned the pool deck every night, so if you stay there make sure you don't leave towels/pool toys, etc...behind. Each morning the pool water was cleaned, so very clean pools...no sand. . Not so great was unit W1503 which needs a few updates and it would be perfect, until that is done chose another unit to rent. However even staying in a unit not up to par, Compass Resorts made sure we had a stress free vacation as they fixed all issues in a timely matter and made any situations the issues caused right by us. Compass Resorts is the shining star in our Destin vacation and we'll use them again to book a rental in Destin, but if we stay at the Silver Beach Towers again (lots of great things going for it) we will likely stay in a different unit or at least until we see W1503 has made some necessary updates in their unit. I give W1503 an average sleep quality because only the master bedroom's mattress gave a good night's sleep and it's a wonderful bed!! The cleanliness is due to lipstick on three coffee mugs, milk stained glass in cabinet, meat on steak knife and jetted tub SLIMBED me and no matter how many times they tried to clean out the jetted tub Compass Resorts friendly staff just couldn't get that job done while we were there. The water in those jetted tubes likely had not been cleaned in more than a year. Compass Resorts did say W1503 was a newly acquired rental by them and I'm sure the guests who stayed there next were able to use the tub after management was able to take the tub apart and clean thoroughly. Compass Resorts comped a couple days stay for our troubles in this unit.....all came out very fair in the end and we enjoyed our stay. Also whatever water pressure issues they may have had at one time (I read in one of the reviews) didn't exist while we were there (in the west building) and it was completely sold out for the week and we were on the 15th floor.