We checked in on Monday 10/14 which happened to be the first day of the renovation to the lobby. They used a hotel room for check in and another room for the social hour. Everything ran like clock work. Juvy & Vita at the desk were super helpful. Luis gave us a ride on a stretch golf cart that took you down to the Courtyard for a hot breakfast (about 2 blocks) or you could stay at RI for cold breakfast with a waffle iron. Social hour was great. I loved the bite size cupcakes and my husband enjoyed the night with various cheeses. Also don't want to forget Robbie who helped with a a/c problem. Everyone was so courteous. If they saw you coming even if it was a long distance from where they were they would wait and open & hold the door for you. The housekeeping staff were very friendly too. One even stopped by the pool to see us as she was leaving for the day to say hi and if we enjoyed our stay. We told her we enjoyed it so much we extended our stay from 3 nights to 4. The managers were actively out & about the property. I would definitely stay here again!! They took great care of us. Wish we could stay and not go home tomorrow.