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“Poor service, disappointing food” 2 of 5 stars
Review of Marina Cafe

Marina Cafe
404 Harbor Blvd, Destin, FL 32541-2326
850-837-7960
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Ranked #12 of 237 restaurants in Destin
Price range: $24 - $50
Cuisines: Sushi, Seafood, Steakhouse
More restaurant details
Restaurant details
Good for: Romance, Doing business, Local cuisine, Outdoor seating, Special occasions, Scenic view, Entertaining clients
Dining options: Lunch, Dinner, Reservations, Late Night, Dessert
Dining style: Casual Elegant
Description: Experience Adult Contemporary Dining with breathtaking views of the Destin Harbor through a thirty foot window wall in the bar and waterfront dining room. Our extensive international wine collection compliments an eclectic menu of classic Creole, Mediterranean, Pan Asian and American cuisine in addition to gourmet brick oven pizza and sushi selections. Fresh local seafood and USDA prime steaks. Waterfront cocktail deck with sensational sunsets.
Crestview, Florida
Top Contributor
55 reviews 55 reviews
37 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
“Poor service, disappointing food”
2 of 5 stars Reviewed February 14, 2013

Today is Valentine's Day. A busy dining day for sure. That being said, if one goes to an upscale restaurant the service and food should still be...upscale. Sadly, that was not my experience. The reservation was for 7:30. Being seated at 7:45 was understandable; it's Valentine's Day! Getting the menu and water at 8:00 is starting to push it. OK, we placed the order. We gave up drinking for Lent so alcohol was not an issue. Basically two Caesar salads, a surf and turf and a crab stuffed grouper. Simple enough? Guess again. The bread was served with the iced tea; no butter option, an olive oil dipping creation. It was fine but the waiter never came back to ask if we wanted more or if we wanted butter. The salads were served. No, are you satisfied, do you need anything, more tea...nothing. Half an hour later the entrees appeared. The salad plates were removed and the entrees were placed on the table. Her steak was overcooked, my fish was overcooked and cold. When I finally flagged the waiter down he graciously took the cold fish away and replaced it with an equally overcooked, although warm piece of I think, grouper. I ate a few pieces and threw in the towel. After an extended wait the waiter came by to see if we were satisfied. I said take it away. Another wait and he offered the dessert menu. I said no thanks, just the check. Got the check and waited ten minutes...no waiter. Not a problem. I put enough cash on the table to cover the cost of the meal and the extra $7.00 wasn't worth the wait. Was my experience worth $120.00...NO WAY. Maybe the Marina Cafe is a pleasant dining experience during the week or when it is not overly busy on a weekend. I won't know because I won't be back. Buyer beware...this was a bad experience top to bottom. There are many, many better choices in the Destin area with similar ambiance, far better service and food at a better price.

  • Visited February 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRG32541, Public Relations Manager at Marina Cafe, responded to this review, February 15, 2013
Our marketing team at Harbor Restaurant Group is saddened to hear about your dining experience at Marina Cafe on Valentine's Day. We had an extremely busy evening, but it is no excuse for what occurred. We have sent you a message to your inbox. We would like to address this situation and have an opportunity to correct it. We look forward to speaking with you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

85% Recommend
    303
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    30
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Indianapolis, Indiana
Top Contributor
87 reviews 87 reviews
68 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
“First class dining”
5 of 5 stars Reviewed February 13, 2013

The food is plentiful and delicious. The service was outstanding. The variety of choices fantastic. The view of the bay with boating activity and sunsets make it very special. We arrived in time for the special which is from 4-6 PM: buy one meal, get the second one free!
It would be difficult for me to say which of our 4 entrees was the best as all were excellent. The wine list is extensive and the desserts, while limited, are delicious. This is a great place for a special occasion or just an evening out.

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“Real Gem in Destin”
4 of 5 stars Reviewed February 11, 2013

This a lovely restaurant with nothing touristy about it. Beautiful interior with gorgeous views. The food was excellent (andoille crusted red fish was especially amazing), solid wine list and excellent service by Wally and his team. If you're looking for a romantic dinner for two --- skip the other touristy spots on the beach and beat a quick path here!

  • Visited February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
“A must for us in Destin”
5 of 5 stars Reviewed February 7, 2013

The andouille encrusted redfish is the best! Service was excellent as always and the owner remembered us even though we are only there once or twice a year. The view of the harbor at sunset is spectacular!

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
13 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Terrible service!!!”
1 of 5 stars Reviewed February 2, 2013 via mobile

Terrible service!!! I would not recommend this place to anyone! I will never go back. The worst service I've ever had. The waiter never returned to our table to see if we needed anything else. We had to flag another waiter after waiting for 30 min with empty drinks and finished appetizers. It's unacceptable.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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