I booked 2 condos through Orbitz, upon checking in, we discovered neither condo was the accomodations we were promised. We were short on beds. Not having enough sleeping room for our party, I was on the phone with the Resort and Orbitz, of course neither of them could accomodate our needs. We stayed in the condos for 4 nights, very uncomfortable. One morning on our way to the beach, we were met by a manager who told us that we could not use our personal umbrella, that we had to use the Resort's. Ok, the Resort's were sandwhiched in so close to each other and for a pricey fee, we could sit on top of each other. There were other's on the beach with personal umbrellas, we felt we were picked on just a litlle by this. We did not return to the beach. I called the front desk for more towels and was told I had 2 options, either wash what we had using the hallway laundry or pay $7.25 for fresh ones. If I had to wash my own towels, laundry should have been provided in our condo. Not enough elevators to accomodate the people at the resort. It took over half an hour waiting on elevators to check out. It was ridiculous. Overflow parking lot was way across the street in an unsecure area, and you had to cross the busy Hwy 98 on foot. Not worth the $$ they charge for this resort. Will never stay there again. This Resort will such you dry on cash!!!!
- Also Known As:
- Sundestin Beach Hotel
- Sundestin Beach Hotel Destin
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