I recommend this hotel because it is clean and comfortable, but mostly for the excellent service I receive every time I stay here. I have stayed at this hotel several times in the past few months and have always received the best customer service from Sandy. She is very friendly and obviously truly enjoys her job. Every time I arrive to check in, she welcomes all of us by our first names. Whether you need the number for a good place for pizza or information on area attractions, Sandy is extremely helpful.

My experence at the Extended Stay America in Destin Florida would have been rather "normal", other than the fact that a certain staff member by the name Arlean if im not mistaken had not been so Rude and Lazy, to my self and other guest as i noticed. I had asked for a clean set of towels and then forgot something and had to ask for her to go back to the stock room for one more item. When i did this i was given a rude responce and told with an attitude that i should have told her the first time so she didnt have to walk to the back a second time,where i could clearly see her laptop sitting and plugged in. It seemed she was clearly upset because she was asked to do her job and had to get off her personal computer. Secondly I walked in from a lunch and as i waited to be seen she was bad mouthing another guest "whome wasnt present" to another guest and laughing at his situation with him and his family. VERY UNPROFESSIONAL EMPLOYEE. Due to her actions i would Never stay at that facility again.

My husband and I stayed there for 4 nights and I was scratching like a dog. I have bloody bite marks ALL over my feet, thighs, a couple on my back, and just a few on my hands and fingers. I got bitten a lot more than my husband but he had some bites mainly on his legs and was very itchy too. It was horrible. You're paying for a hotel to be comfortable NOT to get eaten alive. I have never been bitten by fleas this bad. The hotel is completely infested. They moved us to another room first, but I got new bites in the second room also. They allow big dogs to stay for extended periods and they only wash the carpets and the sheets, they do NOT spray for fleas at all. I would never stay at an extended stay hotel again.
They REFUSED to give us a refund.

PS. They do not serve food in the winter time, only coffee, if you don't have a car you're in the middle of nowhere. Horrible Horrible Horrible.
We moved to the Country Suites close by and they were amazing comfortable great room service had food and came out CHEAPER. Only problem was I was STILL scratching like a dog because of the damn fleas. I would have preferred to sleep in my CAR!!!

I have stayed in numerous hotels across the southeast for work and have dealt with a lot of different hotel staff. I was in Destin this past weekend for a wedding and stayed here. There is a lady named Sandy that works the front desk at this hotel that I could tell genuinely cared about how our stay was and called me by name each time I walked through the lobby. This may not have been the nicest hotel I have ever stayed in, but it by far had the best staff around. Thanks Sandy