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“Good but not great” 3 of 5 stars
Review of Hilton Sandestin Beach, Golf Resort & Spa

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Hilton Sandestin Beach, Golf Resort & Spa
4.0 of 5 Resort   |   4000 Sandestin Blvd S, Destin, FL 32550-4214   |  
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Ranked #10 of 39 Hotels in Destin
Certificate of Excellence
Charlottesville, Virginia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good but not great”
3 of 5 stars Reviewed January 23, 2013

Stayed for business. The hotel was functional and clean and the staff were helpful. It is a little dated in parts but it does seem to be undergoing renovation. There are a selection of restaurants, sushi which was good, didn't try the steak. The bar was ok and breakfast was again ok. My main gripe was the fact we seemed to be sharing the hotel with condo residents who turned the bar area into a TV lounge for themselves and applauded when some bar patrons left after talking over their movie night. And this might be the problem, the hotel feels a little schizophrenic.
Perhaps that is the nature of Destin.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,662 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 23, 2013

My daughter and I enjoyed our selves on the clean private beach Hilton provides. Staff was friendly and responsive. Hotel was clean and inviting. We attended the Spa services and had a wonderful relaxing time.

Room Tip: Hilton Honors rooms were very nice.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 21, 2013

We had never been to Destin and was disappointed with the area. Lots of good "high end" restaurants were closed for winter renovations including the hotel's "Seagar" restaurant. Rooms were clean but needs some remodeling. Air conditioning was quiet. The sliding patio door was thick and blocked outside sounds effectively. We had a great view of pool and beach access was quick and easy. Sunrises and sunsets were fantastic. Not much to do but gaze so i guess we got our $ worth from the room. Wifi is an extra cost (which even lower priced hotels offer free-so I don't get it). Staff were friendly and helpful with local suggestions for places to eat. We did have to search for some staff (ie bar staff) as it was off season and the hotel was using minimal staffing. Nice buffet breakfast for 17$. Otherwise, a nice quiet stay.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savage
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 12, 2013

WiFi connectivity did not work well for our devices. You get a 24 hour free trial then it is $9.95 but if the free trial didn't work well then why buy it? This really impacted our plans because we were down there to research the area and because the connectivity would come and go, we were forced to go somewhere else therefore negating many of the positive things the resort had to offer.
Be sure to tip the cleaning staff on a daily basis otherwise - no coffee, Kleenex or towels will be resupplied.
Ben the Restaurant/Bar Manager was the best part of our stay there. From the very start, he treated us like locals.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSBGeneralManager, General Manager at Hilton Sandestin Beach, Golf Resort & Spa, responded to this review, January 15, 2013
Dear Ms. Savage,

I do want to apologize for the slow Wi-FI service you experienced during your stay with us at the Hilton Sandestin Beach Golf Resort & Spa. We are looking into the interrupted service you encountered in order to prevent this from happening again.
In regards to the cleanliness of your room, first allow me to apologies for the inconvenience of having to ask for particular items. I would highly recommend in the future if we have not met your expectations or inadvertently missed something in your room to please notify us immediately so we have the opportunity to correct the matter and keep you pleased in the process.

We hope you had a wonderful holiday season and have the opportunity to host you again in the near future.


GARY BRIELMAYER I General Manager
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Fort Walton Beach, Florida, USA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 11, 2013

Beautiful corner room. Amazing view of the sunrise. My companion had no problem having things charged to the room. Family atmosphere. As usual, WONDERFUL beds. Had no problem at all with a late check-out. The only reason I didn't give them an "excellent" rating is our room, although we could check in at 2:00, wasn't ready until almost 7. It was busy since it was New Years Eve but we still had wonderful service and a very comfortable stay.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 10, 2013

My husband and I stayed in this hotel Jan 3-6. The beach was gorgeous but the hotel was a disappointment. The hotel is in much need for an overhaul with regards to the cleanliness and furnishings. The pictures on the internet are not exactly what you'll get. Our bathroom did not have granite countertops and was dirty with long black hairs. The phone in the room was so dirty I couldn't use it. The keypad to the elevator was grossly dirty. On a positive note, the hotel staff was nice, the fitness center nice and the spa was nice. Use of the fitness center came with our room but not the spa. This hotel does not live up to the "Hilton" standards I'm used to.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSBGeneralManager, General Manager at Hilton Sandestin Beach, Golf Resort & Spa, responded to this review, January 15, 2013
Dear Kelly L,

Would you be so kind to share some additional information with me? I would appreciate you contacting the hotel directly at 850-267-9500. thank you.

GARY BRIELMAYER I General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rogers, AR
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 8, 2013

The staff was very friendly and could not have been more helpful. We will definitely stay here again. We were there during the off season and the room rate was very affordable. The junior suite was a pair of bunk beds that our daughters really enjoyed and they had their own TV. The floor we were on (15th.) had obviously been recently redone with new wall paper and carpeting in the hall. There was work being done on another floor and we never heard a sound from them.

Room Tip: We chose a king bed with a junior suite for our family and that worked great. We had an excellent v...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Sandestin Beach, Golf Resort & Spa

Address: 4000 Sandestin Blvd S, Destin, FL 32550-4214
Phone Number:
Location: United States > Florida > Florida Panhandle > Destin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Destin
#4 Business Hotel in Destin
#5 On the Beach Hotel in Destin
#8 Romantic Hotel in Destin
#9 Family Hotel in Destin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Sandestin Beach, Golf Resort & Spa 4*
Number of rooms: 602
Official Description (provided by the hotel):
Hilton Sandestin Beach Golf Resort & Spa offers guests beachfront paradise with six restaurants, three bars, three pools, two whirlpools, four championship golf courses and Serenity by the Sea Spa. ... more   less 
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Also Known As:
Hilton Sandestin Beach, Golf Resort And Spa
Hilton Sandestin Beach, Golf Hotel Destin
Hilton Hotel Destin
Hilton Destin
Hilton Sandestin Beach Resort
Sandestin Resort Hilton
Hilton Sandestin Beach Golf Resort & Spa
Destin Hilton

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