First time our group of 20 has visited and it will be the last. Food was average, price was high! Atmosphere was excellent. They sat our kids at a different table(age 10-14) and put them all on One check. The manager brought me the ticket and said they couldn't split the check. Then she said they could but our kids had said put it on one. When I asked our kids later, my 14 yr old son said they were never asked about splitting the check. Female manager was very non-customer oriented and misled us on the splitting of checks. Our server for the adults had NO problem splitting our check 5 ways. Get a drink somewhere else and walk out on the pier for a beautiful setting, but STAY away from Hammerheads. Especially the management.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 5, 2013
I want to extend my deepest apologies for the experience that you had. I have read your review and I see that all was not done to ensure you had the best possible time with us and I would love to create a different atmosphere for you. My name is Violet Huggans and I want to change your mind. Please contact me at email@example.com and let me try to make this up to you if you are in the area again. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.