Our family (2 adults and 3 children, 8 yrs and younger) went to San Destin for Memorial Day weekend. We rented a 3 bedroom townhome in Beachwalk. The location was wonderful, the price seemed reasonable based on other homes we have rented. We weren't expecting the Four Seasons, but we weren't expecting the No-Tell Motel either.
Check-in was posted at 4 PM. After driving from Atlanta with 3 kids for 7 hours, we were not allowed to check-in to our unit until almost 6 PM. Not only was the staff unapologetic, the front desk clerk was extremely defensive.
When we arrived at the unit, housekeeping was still there, the exterior was littered with cigarette butts, and the sidewalk was studded with trash bags left by housekeeping from multiple units. The interior was disappointingly in disrepair. Nothing major, but annoying and unexpected. Door hooks hanging by one screw, toilet paper holder off, sliding screen off the track, etc. In addition, it was not particularly clean. The beds were the worst part of the stay: Uncomfortable with too short flat sheets in lieu of fitted bottom sheets that kept coming untucked and sliding.
We understand that each of these units is independently owned; however, we expected a higher standard, especially since we were paying almost $400/night.
The beach was/is beautiful and the shuttle service is nice. Neither of those compensates for our fellow beach-goers. It looked and felt a lot like Spring Break---a lot of beer and public displays of affection that were beyond what I want to explain to my kids.
We did receive a 10% discount, but next time we will be renting from someone else, somewhere else.
