We are RCI members -- two adults, a 12-year-old, and an 8-year-old -- who (encouraged by tripadvisor ratings) traded into the Bay Club Sandestin for spring break.
A word of advice to others considering a stay at the Bay Club: DON'T. Life is too short to stay in sub-par places.
The Bay Club is nearly 40 years old, and now seems to be a forgotten part of the 2,400-acre Sandestin grounds. It has become so marginalized that the Bay Club does not even appear on internal maps of the complex.
From our condo we faced a parking lot and uninspired landscaping. I saw the view from the "bay" side, and -- though nicer -- wasn't anything to brag about, even from the fourth floor. Wireless access does not rise above the second floor, and even then the connection is dropped every few minutes. There is one desktop computer in the "media room" but you have to sign up at the front desk -- and pay for usage. Also, the media room (which includes a TV and is the home of bingo games) closes at 5 p.m., so frustrated fellow guests would squat outside on the floor, trying to get a connection on their notebooks. Families sat forlornly around the pools, as even the hardiest of kids couldn't bear the chill of the water.
The club's lobby also closes at 5 p.m., except for Friday and Saturday nights, and guests enter through an unlocked sidedoor. There is no security in the bulding after hours. Shuttle vans are available to take you to and fro, but the waits were so long we usually ended up taking the car and chancing the parking.
With the exception of Tina, the friendly front-desk clerk, the borders on surly. We were called on our last day to see if we wanted a "members' update" or had any comments. I expressed our dismay about the unheated pools, the lack of outdoor whirlpool, the extra charge for what should be basics. She sighed and admitted that she had heard these complaints before, but nothing had changed.
Do yourself a favor and look elsewhere. This is the sort of place that makes you happy to pack up and go home.
- Also Known As:
- Wyndham Vacation Resorts Bay Club Hotel Destin