Absolutely marvelous customer service! Lauren at the front desk is amazing. She is funny, polite, knowledgeable of the area, and a complete asset to the hotel. I loved getting suggestions from her and I'm so thankful for her help. She REALLY needs to get recognized for being ideal at customer service with every transaction.
The rooms were nice, they served their purpose and were not dirty at all. We inspected them VERY closely as soon as we arrived before we brought our things in. The pool was reasonably nice. Complimentary coffee and juice all day and pastries in the morning. A very attentive front desk and easy check in and out.
Location isn't perfect but our rate was incredibly low and made traveling from Texas to Florida on a budget for a young couple visiting the beach for the first time - amazing. Thank you for a wonderful experience, I have been sharing the great time we had with everyone and we hope to be back soon!
Thank you , Lauren!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 25, 2013
Well thank you so much for such a great review!! I am so glad your experience with the Village Inn met your expectations. Our entire staff strives to provide clean rooms, quality and excellent customer service. We are glad to be part of making great memories while visiting the Emerald Coast. I will make sure Laura knows how you appreciated her!!! Reviews like this is what we work for day to day! Thanks so much. We look forward to seeing you again very soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.