We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Value customer service NOT!” 3 of 5 stars
Review of Destin Inn & Suites

Save Saved
You added Destin Inn & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Destin Inn & Suites
2.0 of 5 Hotel   |   713 Hwy 98 E., Destin, FL 32541   |  
Hotel amenities
Ranked #29 of 39 hotels in Destin
1 review
1 helpful vote 1 helpful vote
“Good Value customer service NOT!”
3 of 5 stars Reviewed May 16, 2013 via mobile

Stayed there about a month ago the front desk lady was rude and not welcoming, she really needs to work on customer service skills. If she does not like the job get a new one. The rooms were average but stuffy. If you have the extra money go somewhere else! If not well its a good price in comparison to others in the area.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinInnOffice, Manager at Destin Inn & Suites, responded to this review, May 18, 2013
First I would like to apologize for any inconvenience we may have caused you. The front desk lady is no longer with us because of the same reason she can't work in the customer service field. I would like to apologize again on behalf of the front desk clerk and i can assure you if anytime you in town and you decided to stay with us i will personally make sure you will get the best customer service. -Kamilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

47 people have reviewed this hotel

Traveler rating
    12
    12
    5
    4
    14
See reviews for
14
10
6
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Destin
1 review
4 of 5 stars Reviewed May 11, 2013

The staff was nice pleasant ,clean rooms and great breakfast
the beds and rooms was very clean good beds very comfortable place to stay. When in that area will stay again,and would recomand this to anyone

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinInnOffice, Manager at Destin Inn & Suites, responded to this review, May 14, 2013
Thank you for choosing Destin Inn & Suites. We appreciate the kind words you shared about our hotel and staff. We are happy that you enjoyed your stay and we look forward to seeing you again.
- Kamilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Biloxi, Ms
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 5, 2013

Definitely a motel from outside, but the rooms were remodeled and very nice with new tv, fridge, all new bedding. . Beds were very comfortable. Staff was nice and check in fast. Was perfect for one night passing through. Right on main road.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinInnOffice, Manager at Destin Inn & Suites, responded to this review, May 7, 2013
Thank you so much for taking the time to write this wonderful review. We are glad that the Destin Inn & Suites met your expectations. The hotel staff takes pride in making our guest happy, so we are glad that you enjoyed yourselves. Thank you, and we look forward to seeing you again.
- Kamilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed April 24, 2013 via mobile

Took kids to Destin on Spring Break and stayed here because of price! Staff was excellent and location was great! It is hard to get onto main road during rush hours but wasn't in any hurry! Pool area was very clean and quiet! Rooms were also clean and they were updating more! Loved it! Would definitely recommend for people who choose to spend their money on the fun stuff!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinInnOffice, Manager at Destin Inn & Suites, responded to this review, April 26, 2013
Thank you for choosing Destin Inn & Suites. We appreciate the kind words you shared about our hotel. The hotel staff takes pride in making our guest happy,we are glad that you enjoyed your stay. Thank you, and we look forward to seeing you again.
- Kamilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2013

I stayed here on a cold rainy night in January while looking at vacation
homes. I was pleasantly surprised! Located in the heart of Destin on Highway
98. Close to the beach and good restaurants are within walking distance. Rooms
were comfy with flat screen TV & good internet service. Front desk - friendly and
helpful. Parking in front of your room. The outdoor pool will be great during
spring breaks and summer heat. This is an older motel that will not disappoint
you so don't be afraid to check it out. Reasonable rates compared to the
pricey beachfront accomodations. Look for the neon sign because the motel
is slightly hidden at the back of the lot.

Stayed January 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinInnOffice, Manager at Destin Inn & Suites, responded to this review, April 2, 2013
Thank you so much for taking the time to write this wonderful review. We appreciate the kind words you shared about our hotel and staff. We are happy you enjoyed your stay and we look forward to seeing you again. - Kamilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2012

This hotel worked great for a last minute weekend getaway. Good price, very clean!! Spacious, comfortable room (king) with mini fridge and microwave. Bathroom tiny but functional, and clean!! Close to everything. Friendly employees, great service.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinInnOffice, Manager at Destin Inn & Suites, responded to this review, August 21, 2012
Thank you so much for taking the time to write this wonderful review. We are glad that the Destin Inn & Suites met your expectations. The hotel staff takes pride in making our guest happy, so we are glad that you enjoyed yourselves. Thank you, and we look forward to seeing you again.
- Kamilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Alabama
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2012

Being on a budget, we had to stay somewhere that was inexpensive. After searching a few hotels, we narrowed this list down to this place and a few others. We were a little skeptical at first since the hotel pics showed the rooms before they were renovated, but after looking at the reviews we thought we'd give it a try. The place is newly renovated with nice decor and a comfortable bed. It was quiet around the property and a great location to everything. This is a great place to stay if you are on a budget and want to save. We would stay here again!!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DestinInnOffice, Manager at Destin Inn & Suites, responded to this review, August 13, 2012
Thank you for taking the time to tell us what you thought of your visit to the Destin Inn & Suites. I’m glad you enjoyed your stay and i'll defiantly change the pictures today! We hope to see you again next time you in town :)
- Kamilla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Destin Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Destin Inn & Suites

Also Known As:
Destin Inn And Suites
Destin Hotel Destin
Address: 713 Hwy 98 E., Destin, FL 32541
Location: United States > Florida > Florida Panhandle > Destin
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 39 hotels in Destin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Destin Inn & Suites 2*
Official Description (provided by the hotel):
Exterior corridor with comfortable 2 queen or 1 king size beds with micro-fridge, blow dryer and continental breakfast, outdoor swimming pool. Located in the heart of Destin. Walking distance to restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Tingo, TripOnline SA, Priceline, Expedia, Travelocity, Venere and Agoda so you can book your Destin Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Destin Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.