I reserved our hotel room 6 weeks before our stay, strongly stating that we must have a downstairs room for my elderly mother in law. We were visiting family for Thanksgiving. Since they had a house full. We said we would take a room close by. We arrived and the girl at the front desk was rude right off the bat. I simply replied kindly and told her our name the reservation was under. I asked her if it was a downstairs room. She said no. My husband and I were upset and stated his mother COULD NOT make it up steps. The so called manager said there was no pleasing us..... Of course there was. A downstairs room. They did give us a key to a downstairs room. We were tired and ready to get in bed and it was the same weekend as a huge car show in Daytona Beach, so we felt like we better take it. I can say, the sheets were clean. Other than that it was By far, the worst hotel we've ever stayed in. The room was dirty and mildewed. The staff, the rudest. Breakfast, no good. They had a crew working all night with loud machinery in the room two doors down. Just a terrible experience.
- Also Known As:
- Best Western Deltona Hotel Deltona
- Best Western Deltona
- Deltona Best Western
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