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Crane's Beach House: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 49 Reviews
5.0 of 5 stars
35
4.0 of 5 stars
9
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 19 hotels in Delray Beach
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 27
  • Address: 82 Gleason Street Delray Beach, FL 33483
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Located in historic district of Delray Beach - Rooms feature tropical ambiance and colorful South Florida and Key West style. This description is based on information provided by the hotel.
Business Center Free High-Speed Internet Pets Allowed Swimming Pool
Check Rates: $230 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Crane's Beach House

( 3-7 of 49 )
“Best Overall Hotel Stay!”

Crane's Beach House

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5 of 5 stars
New York
Mar 20, 2008
2/2 found this review helpful

I had the opportunity to stay at Crane's while on vacation. This was by far the best overall Hotel experience that I have had. Crane's provided comfort, class, service, and a very friendly personal touch. The moment I pulled up to the quaint, lush, tropical grounds, I knew I had found a little piece of the Caribbean in SoFL. I was down visiting family and was in need of a little R&R on my own by the beach. My suite had everything, it was clean, and the bed was really comfortable. The staff was so attentive, helpful, and friendly. The beach was one block away (which was great), they have two tropical saline pools, the restaurant/bar scene is a short walk away (many great places to choose from), and I was even able to book a great 1 hour massage that was given to me on the little private back patio of my suite! The front desk staff helped me with dinner reservations, allowed me to store my suitcase so I could enjoy the beach a little longer on my checkout day (they even allowed me to use their "shower room" to freshen up after the beach on that day), and they also have a cute little Tiki Bar that opens up on Friday and Saturday's! The price of my stay was worth every penny....and I am really not sure why anyone would stay anywhere else while in the area. I will definitely be back, and so will my friends who I brought back brochures for! Thanks so much for making my vacation so wonderfully relaxing!

  • This TripAdvisor Member:
    • Liked — The total package
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jsea09's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 25-34
Member since: May 29, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“I would definitely stay here again!”

Crane's Beach House

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5 of 5 stars
Charleston, South Carolina
Feb 16, 2008
3/3 found this review helpful

This is a great Florida style property, with a uniqueness of it's own.
Location is 1.5 blocks from the beach, and a few blocks the other direction to the happening restaurants.

The beds were wonderfully comfortable, with featherbed plushness.
The room was immaculately cleaned. The shower large and forceful, and the linens of high quality.

The room and refrigerator were pre-stocked with luxury essentials to purchase (like champagne!). Great way to satisfy a late night craving.
I really liked the fresh squeezed OJ in the morning. It was a very thoughtful and appreciated touch.

The tiki bar is lots of fun, and we even had an impromptu family happy hour gathering there around the pool on saturday night.

  • This TripAdvisor Member:
    • Liked — Location and Cleanliness
    • Disliked — Afew blocks walk to the restaurants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwayseadreaming's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: July 20, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“very cute tropical hotel”

Crane's Beach House

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5 of 5 stars
sanibel,fl
Feb 15, 2008
3/3 found this review helpful

we stayed at crane's during the delray beach tennis tournament it was very convienent to the stadium as well as great restaurants(dinner at tramonti's/ breakfast around the corner at bohemme bistro) the ocean is only a block away. the room was very clean,the ladies in the office were nice and the hotel grounds are gorgeous w/ 2 small pools and a tropical ambience. will definetly stay here next year and tell our friends.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
10nisgrl's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: February 15, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Won't refund an excessive room deposit”

Crane's Beach House

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1 of 5 stars
Albany, NY
Feb 5, 2008
4/5 found this review helpful

If anything could possibly go wrong with your vacation, don't book this hotel without a solid travel insurance policy. If you cancel, they keep half of the amount of your total stay unless you can cancel a month in advance. An elderly relative booked a room here and did not understand the cancellation policy. It was provided to her in writing only after the reservation was made. That was two weeks before the stay, so she was financially trapped in a bad situation. As it turned out, she was unable to go. The hotel refused to budge unless they could re-sell the room. They ripped off an old lady who was not travel savvy to make a buck. Not the kind of place where I would stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FinMom's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: August 07, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes No
Management Response
islandgirl33, General Manager
(Management representative)
Feb 16, 2008
Thank you for offering your feedback about the cancel policy at Crane's
BeachHouse. We are a small hotel with only 27 luxury suites total. Cancellations and early departures significantly impact us especially during our peak season in which the reservation was made. Therefore, a 30 day notice was required in order to recieve a full refund. We clearly stated the policy at the time of reservation and sent a confimation by mail or email as well. Our policy is printed on brochures and online. We are not deceptive in any way about the policy. I am aware of the reservation for your elderly relative. It was an unusual circumstance for the cancel reason. We offered many options to you as a courtesy. You chose not to work with us. It is unfair to state we ripped her off. We continue to be committed to providing you and all of our guests with the highest standards of service and quality in the industry. We asked you to provide proof from a doctor for your reason. By providing the documentation we would be able to offer a settlement. Otherwise, it makes no business sense to have a cancel policy that is not fait to every guest. We do have other cancellations and we take each and every situation under review. I have managed the hotel for over 5 years and have not had any other complaints with our 30 day cancel policy during the peak period. It is unfortunate you are unwilling to work with us to help resolve the situation. If you choose to present the documentation we will take your case into consideration for a refund. Our goal is to exceed our guests' expectations at every opportunity. We take pride in providing a consistent process for taking reservations over the phone and electronically each and every time. We stand by our decision to make a fair revision of all cancellations. We asked for your cooperation but were denied the opportunity in your relative's case. I would like no
more than to personally assist you in a fair resolution.
Sincerely,
Cathy Balestriere
Hotel Manager
Cranes BeachHouse

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Experience”

Crane's Beach House

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4 of 5 stars
Delray Beach, Florida
Dec 26, 2007
2/2 found this review helpful

Crane's is a great place to stay if u are looking for seclusion close to (but not on) the beach. The amenities are fantastic and the staff is extremely helpful! There is no restaurant/food on site, so feel free to bring your own and put in the refrigarators, which I believe every room has. I would definetely recommend Crane's.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkg623's Summary
Date of Stay: December 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: October 14, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Crane's Beach House

( 3-7 of 49 )
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Crane's Beach House Address

82 Gleason Street, Delray Beach, FL 33483