Wife & I went there new yrs eve with a friend. The atmosphere was a little "off"(?).
Didn't feel casual an friendly; maybe because I'd read disparaging reviews. Our waiter was "edgy/ distracted/ brooding". He made enough "small mistakes" in our orders and our service to take away from the dining experience. Side orders wrong, everyone but us got bread basket, etc.
Our food was Delicious, the prime Rib was plentiful, tender and the most flavorful I've had in years. We will go back, I really enjoyed the food.
I have a real hard time with the waiter though; the lone diner at the table beside us commented he didn't recieve the steak he ordered ( New York Strip), he recieved Prime Rib. The waiter immediately became confrontational (aggressive), leaned on the table with both hands, got in the customer's face and barked "you're wrong!, pulled out his order pad waved it in diner's face and said "I've got ot right here!
I HEARD THE DINER ORDER NEW YORK STRIP (in some detail)
That waiter was very,,very intimidating, nearly combatant. I was amazed.
I'll try them again, hopefully it will be more pleasant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.