This was my 2nd stay at this hotel. I checked in the afternoon, dropping my bags and not returning till 10 pm. Upon returning to my room I found numerous bugs on walls, countertops and in the bathroom. I was offered another room and upon entering that room saw a large cockroach on the floor. My daughter and I ended up staying in the same room with family members because we were totally grossed out and didn't trust the other rooms. Their room was searched for bugs and nothing was found. Four of us in one room was not our intention which is why we booked two rooms to begin with. It was very crowed. One of us stayed on the sofa which was very uncomfortable. We needed to be out of the hotel very early in the am and had to get up early so 4 people could share 1 bathroom. The shower ended up clogging up and not draining. I was unable to see a manager on site and was advised to call. Upon speaking to him I was never even apologized to for the disgusting room and inconvenience. I was very dissatisfied and would stay away from this hotel.
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- Best Western Deerfield Beach Hotel Deerfield Beach
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