Location is great, right off exit 41 of I95. Could see the highway from my room but didn't hear it. Staff is friendly. It's when I got to the room that just blew my mind. This is certainly not a "PLUS" quality room. For starters, to get into my room I had to kick the bottom of the door to open it. Not hard, just enough to open it because it was so warped and bent. When I first entered there was a wet bar with microwave and frige (which you can't adjust so it froze my fruit platter I had). The sleep sofa look like it has seen better days. The carpet had small stains throughout the entire room. The 2 double beds were also in need of replacement. The one bed wasn't even centered to the wall mounted headboard. I fixed that. Saw a couple of small ants. The sliding glass door out to the balcony required a great deal of effort just to open it. Needless to say it didn't close tight either. No chairs on the balcony so we had to carry the room furniture outside. The bathroom....OMG.... there was a small hole in the wall behind the door, seen a couple of small ants in there too. Mildew on the shower curtain, shower stall and around the glued down shower mat. (Don't think they have any Tilex or bleach) The small hand rail in the shower stall was broken on the ends so I can only imagine how much water was getting in behind the wall. The toilet paper holder didn't latch so the roll kept falling off. Uncle, I just put the roll up onto the counter. I did like the the attached makeup mirror. Now for housekeeping. I stayed a total of 4 nights. First cleaning, they did pretty good. Made the beds, propped the pillows, replaced the towels. But after that, it was all downhill from there. They didn't replace the shampoo or conditioner till the third cleaning. In fact the third cleaning, they didn't even bother running the vacuum nor replace the towels. So, WE only had one bath towel and a washcloth for the morning of our departure. I would say I stay at Best Westerns 95% of the time and I was SOOOOOO disappointed. My recommendation is stay someplace else until they fix this place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.