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“Pros and Cons - Closer to 3.5 Stars” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton

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DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton
3.5 of 5 Hotel   |   100 Fairway Dr, Deerfield Beach, FL 33441-1856   |  
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Ranked #6 of 20 hotels in Deerfield Beach
New Richmond, Wisconsin
Top Contributor
173 reviews 173 reviews
88 hotel reviews
Reviews in 83 cities Reviews in 83 cities
168 helpful votes 168 helpful votes
“Pros and Cons - Closer to 3.5 Stars”
4 of 5 stars Reviewed October 14, 2013

I needed a quick one night stay anywhere in the area as the property I was moving to had a much better rate to check in on a Monday. Since I stay in the South Florida area 2-3 weeks per month, finding a new property to try and be able to review is always fun.

This hotel has SO MUCH going for it including some good rates especially in this non-peak time of year. If you are not a big party person that needs to be in Miami or Fort Lauderdale, this part of the region is gold. The Deerfield/Pompano/Boca beaches are second to none and far less crowded. The free parking is nice and was ample near doors.

I was pleased at check-in to be upgraded as a Diamond member. They said I was in a duplex room which I assumed to be a 2 room suite. Yes but not next to each other....2 floors which was kind of neat. The good was that someone could be louder downstairs watching TV or working while the other relaxed upstairs. The 2 rooms were narrow but served the purpose. The downside was that you have to hoist your bag up the stairs to your room. Both upper and lower had nice bathrooms. The TVs on both floors were also very nice. In the bedroom, it was mounted up near the ceiling to make viewing easy from bed. I gather this was formerly a HIlton and the bed is still a Hilton bed which is perfect by me. The couch (pictured) was one of the nicest soft leather couches I have ever sat on especially for a hotel room.

So why the 3.5-4 point review? A few things jumped out as having an opportunity to be better. First, the pool area is very nice except for the hoard of smokers outside of the bar that filled the pool area with smoke. Kind of disgusting to be out enjoying the supposedly fresh air. It was not anywhere near a capacity night there either and the smoke was pretty heavy even on the far side at the hot tub. Next, the hot tub had one jet that was more like a circulation jet than an actual jet. Nice tub, no water movement. Needs to be upgraded. Lastly, the breakfast for Diamonds is in the executive lounge. Most Doubletrees do full breakfasts in their dining area vs. shuffling you off to a lounge. What made this harder to enjoy was that there are just a few tables and a couch/coffee table. No place to sit and eat even with low attendance. The host stood and watched while coffee was empty, OJ was empty and the fruit tray was empty. It was still very early so I could not understand the lack of items and the apathy by the host to take care of it. They need to either close the lounge and give the elites the full breakfast or expand the lounge to accomodate the business travelers.

I would stay here again as long as the rate was right. They need to visit some other established Doubletrees and learn how it is done.

Room Tip: The duplex rooms are a neat feature not found elsewhere. High rooms are always in my suggestion box...
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, October 16, 2013
Thank you so much for taking the time to give us your feedback on your visit. Glad you enjoyed the townhouse suite. Thank you also for your comments on our Hilton Honors lounge. I have shared your review with all our staff. We will definitely consider your suggestions regarding the lounge and you can let us know if we are improving on your next stay.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Deerfield Beach, FL
Top Contributor
83 reviews 83 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed October 12, 2013

Just a few kind words to thank the hotel and Michelle Brooks for being wonderful to us while we plan our sons Bar Mitzvah for 2014!
The Ballroom is spacious, the lobby looks beautiful, and their Bar Mitzvah package is great in value and quality.
Michelle has jumped in and been responsive, accommodating and is a pro. Also, they provide the guest of honor with a great room the night of the event!
Due to this service I have sent my brother and his law firm there for their conferences and recommend it to all to check out!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, October 15, 2013
Thank you for writing about your experience at our hotel. I am happy that you were pleased and have shared your comments with Michelle and the rest of the team.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 12, 2013

Service, room quality, all that would be fine if it was a room under $100 a night....it is very old and not well cared for. Toilet didn't work, no food there or in the neighborhood, housekeeping was poor.... sigh....

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, October 14, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drogheda
Top Contributor
197 reviews 197 reviews
58 hotel reviews
Reviews in 86 cities Reviews in 86 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed October 11, 2013

We stayed at the weekend, so the Executive Lounge was closed. The restaurant was fine, and the pool was very nice indeed. It was conveniently situated for shops and restaurants, and did everything you would expect of a Doubletree. We stayed just after a cruise, and the hotel does seem to cater to a lot of cruise passengers.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, October 15, 2013
Glad you enjoyed the pool. We have new furniture coming soon so you will have to come back and see what we have done.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2013

The property in Deerfield Beach had some serious issues during our stay, fortunately the managers were very responsive. We requested a hanidcapped room with a king bed and a shower, ther room was nice but had neither of the above. When we awoke the first morning we noticed two pillow had huge blood stains which were facing so we did not see them until the morning. The restaurant staff ignored us, I had to call the front desk on my phone to get a manager, when I asked for espresso with a shot of Sambuca straight up the waitress seemed distressed and told me it would take 15 minutes for the machine to be ready, I assumed there was a real espresso machine since the bartender told me they had cappucino. The espresso was served in a large coffee mug, it was too bitter to drink and the Sambuca was in a rocks glass, when I asked the waitress if anyone knew the proper way to serve these she came back with them in the proper cup and snifter. Fortunately the wedding was awesome.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, October 14, 2013
We really appreciate the chance to serve you and regret to hear that your stay with us was unsatisfactory. We do our best to provided guests with exactly the room type they request but sometimes cannot due to extenuating circumstances. Your feedback will help us ensure that we're doing our very best to help guests and address any concerns they have. We hope we can invite you back again for a more enjoyable stay.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2013 via mobile

Upon check-in at the hotel I was surprised with an incredible upgrade to the largest room in the hotel, a two story loft on the 8th floor. What an incredible room! A huge living room, small kitchen, two bathrooms, dining table, loft bedroom and two decks overlooking Deerfield Beach. Add in the executive lounge for drinks and food, this hotel is definitely recommended to those with Diamond status as you may be upgraded too! I go to the Deerfield Beach area each year and will definitely stay here again!

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, October 15, 2013
We are glad we were able to upgrade your accomodations and happy that you enjoyed your stay.
We look forward to seeing you again.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
4 of 5 stars Reviewed October 7, 2013

This hotel is great to stay while traveling on vacation. It is clean, accommodating and overall perfect for me. Its close to my office and the staff is great. Highly recommend staying there. The quality for the price is also reasonable and doesn't break the bank. Its pet friendly as well! Which I found to be really nice. Located about 30 minutes from Fort Lauderdale airport, which you can't beat.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, October 15, 2013
Thank you for sharing your feedback. I am happy that everything was to your liking. Please come back and visit soon.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton

Address: 100 Fairway Dr, Deerfield Beach, FL 33441-1856
Phone Number:
Location: United States > Florida > Deerfield Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Deerfield Beach
#6 Romantic Hotel in Deerfield Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton 3.5*
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Also Known As:
Hilton Deerfield Beach/Boca Raton Hotel Deerfield Beach
Hilton Hotel Deerfield Beach
Deerfield Beach Boca Raton Hilton
Hilton Boca Raton
Deerfield Beach Hilton

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