We've stayed at Hampton Inns in the past and I've found good customer service at all of them. But I must say that the staff at this Hampton far exceeded my already high expectations. I want to particularly thank Marlie, who went above and beyond for every request we had, and even anticipated our needs by offering restaurant tips and general information about the area. Marlie is the reason we will book this hotel exclusively for our trips to Boca/Deerfield/Boynton in the future.
As to the hotel itself, the rooms could use an updating, certainly. But we found them to be clean and well tended by housekeeping staff, who were all friendly and helpful. The breakfast and manager's reception were plentiful and enjoyable. The pool was larger than we'd expected, clean and well kept. We saw staff constantly monitoring the common areas for cleanliness. All in all, a pleasant experience, and we'll be back.