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“Front desk nightmare” 2 of 5 stars
Review of Best Western Plus International Speedway Hotel

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Best Western Plus International Speedway Hotel
2.5 of 5 Hotel   |   2620 W International Speedway Boulevard, Daytona Beach, FL 32114 (Formerly Holiday Inn Express )   |  
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Ranked #30 of 109 Hotels in Daytona Beach
1 review
“Front desk nightmare”
2 of 5 stars Reviewed May 18, 2013 via mobile

We checked in yesterday we are staying two nights. First night fine we leave at 900 am for a event we come back at 500 to in finished beds pillows and blankets on the floor I call front desk and complain lady says well I'm alone ill get back to you and Hung up on me! I walked down to the front desk asked for a manager and was told no there is no manager.... I said ok well is there some one who can help me? No it's just me whats your problem? I showed her pics of the room and said and???? I told her I wanted it fixed! The maid took the tip and dident finish the room.. I asked for a number to corporate she gives me reservation. At this time the mantiance guy walks in few mins later.... Ill fix it. Thankfully a person with a brain! So in a nutshell dear best western please hire ppl who can fix it or do it right to begin with someone with customer service and not excuses some one who does not argue

  • Stayed May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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197 reviews from our community

Traveler rating
    104
    57
    22
    11
    3
See reviews for
67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Largo, FL
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 9, 2013

I've stayed here twice. No complaints. Good staff. Also have tennis courts. Best to ask for a room that doesn't overlook the interstate. Staff was accommodating. No one in our group complained about the room.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida PanHandle
Top Contributor
84 reviews 84 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 29, 2013

We traveled 6 hours to spend the weekend with our grandchildren, well and their parents too but seriously who are we kidding.
We wanted to stay on a budget but also find a place with a nice pool as our grandkids usually choose to stay with us in our hotel while we visit.
The room was comfortable and most importantly clean. The beds were on the firm side but not too hard. Linens soft and very white. We used the small fridge for softdrinks
A table and two chairs in the corner was appreciated. We brought the two resin chairs in from the patio for a smackdown game of UNO!
The breakfast was above par for a free breakfast with scrambled eggs, sausage and bacon plus all of the normal stuff.

But the number one reason we will come back is.... the pool. Extra large with about 20 spigots on the side spewing arches of water into the pool made it extra lovely and fun. Bonus, the water sound drowned out any road noise. Clean pool towels were always available in the lobby. Extra convenient was a ground floor room with a pool facing patio. Was nice to not have to go thru a lobby in wet swim suits.


There is no restaurant on the property, but it was not missed as there are plenty nearby.

Room Tip: many on the first floor provide easy walk out access to the pool
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cary, North Carolina
2 reviews
5 of 5 stars Reviewed April 29, 2013

I've always been biased against Best Westerns as all the ones I had stayed in previously were pretty poor. I was unexpectedly on the road an extra day due to bad weather the days we planned at epcot. Found this property on my phone and briefly read the review. Looked fine and was convenient... right off I-95. But who would have expected a pool with water features, a spotless bathroom and crisp white soft linens! Great bed, very good breakfast and super ale house next door. If in Daytona again wouldnt stay anywhere else! Very friendly young woman at the front desk, super nice breakfast attendant.

Room Tip: The poolside 1st floor rooms have doors that open out to the gardens. Due to the layout and good li...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PA
Top Contributor
100 reviews 100 reviews
8 hotel reviews
Reviews in 41 cities Reviews in 41 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed April 8, 2013

The Best Western Plus International Speedway Hotel was the 5-night accommodations for the Stetson University Road Scholar golf program. The hotel is near I-95 exit 261, ON A ROAD PARALLEL TO West International Speedway Blvd. It was a few miles drive from the hotel to the Pelican Bay Golf Course, the location of the golf instruction (excellent). There was safe free outside parking near my hotel room. A friend and I shared a large hotel room with a small bathroom with little counter space. The room had 2 queen beds, a TV, refrigerator, microwave, an old wall hair dryer that worked occasionally, and an old noisy heat/air unit (we coughed while staying here). The hotel provided "USA Today" and free use of a business center. The hotel served 5 adequate breakfasts, 1 poor lunch (hoagies), and 5 average dinners (meat lasagna, orange chicken, pork, mahi mahi, chicken) in a private room for the 30 golf program participants. The hotel also provided a private room for talks on 2 nights.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Richmond, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 6, 2013

This is a nice hotel and convenient to the airport. Stayed only one night, arrived late and left in the morning so did not check out amenities. The breakfast was crowded but very good variety of hot food as well as other. Took food to the room since there were no tables available. Breakfast staff was having trouble keeping the pancake machine working but was making a good attempt at it and was cheerful and friendly. Everything was pleasant and clean and working except for the shower handle. It was so hard to operate that I had to have maintenance come to make it turn on which meant waiting 10 minutes to be able to shower. If this was corrected I would give top rating.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wisconsin
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 2, 2013

We arrived at 1:20 a.m. after a 20 hour trip and the front desk clerk was so kind and quick! The beds and linens were very comfy and the room was very spacious! The breakfast was set up so if someone is making toast or using the microwave, it slows down the entire line. So.....Easter morning.....there were over 20+ people in line b/c of the toaster. Suggestion to the hotel: use the 8 foot space on the opposite side of the breakfast buffet for the toaster, microwave and coffee. That was crazy! Overall.....great hotel for a quick overnight stay.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus International Speedway Hotel

Address: 2620 W International Speedway Boulevard, Daytona Beach, FL 32114 (Formerly Holiday Inn Express )
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Daytona Beach
#19 Romantic Hotel in Daytona Beach
#31 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus International Speedway Hotel 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
Stay where the winners stay. The Best Western Plus International Speedway Hotel is home to NASCAR Daytona 500, Coke Zero 400, Bike Week, Biketoberfest and Turkey Rod. Fresh from renovation this 7 acre hotel is an ideal location for the business or family traveler.The Best Western Plus International Speedway Hotel is the closest hotel to USTA Tennis Center, LPGA International, and Greyhound Race Track.Amenities include Florida's largest Olympic size hotel pool, six tennis courts, fitness center, jogging trails, FREE hot breakfast and WIFI. The hotel also offers 32 inch flat screen HD TV with HBO, hair dryer, coffee maker and refrigerator in all rooms. We are adjacent to over 75 restaurants and shops. The resort atmosphere is a natural setting for meetings and reunions with its 4,000 square feet of meeting space. ... more   less 
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Also Known As:
Holiday Inn Express Daytona i-95 & w. Speedway Blv Hotel Daytona Beach
Holiday Inn Express Daytona i-95 And w. Speedway Blv
Holiday Inn Daytona Beach
Daytona Beach Holiday Inn

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