We were here the first week of April as a chaperone for my school's senior trip. While the rooms were nicer and cleaner than expected, I found the front desk staff lacking. We needed five rooms for all of our kids and chaperones, which is not a whole lot. Even though the rooms were booked in advance as one group and one trip, when we arrived to pay they insisted we had pay for each room separately and as a separate transaction. Also, they told us we had to be split up and the rooms could not be put together. If you've ever chaperoned a group of teenagers, you know this is not a good idea. Though they told us when we booked we'd be accommodated, I felt we were not upon arrival. I give the place four stars for the cleanliness and rooms itself, but the front desk staff receives a zero.