Me and my fiance just stayed at the plaza and let me say, what a waste of money! 129.99 was the supposed price and plus tax it was 144.00, then they add another 15$ on top of that for a resort fee. We arrived early and decided to eat but the guy down stairs said the resturaunt was closed with no explanation. We get to the room to find menus for room service and find out the resturaunt closes at 9pm but its only 7:30. Maybe there has been a mistake so we call downstairs and ask why the food services are closed and the desk guy says he doesnt know, when he arrived at work, thats how it was. Hmm? I also asked not to charge my card as I would pay cash the folowing morning and of coarse the charged the card anyway and the robust lady downstairs got rude with us when I asked her to refund the money back on the card. This is after we waited for her attention while she cut paper into little squares. Luxury hotel? Please. The only good was the view of the ocean. Also they offer no in room movies. No food, no movies? 160 a night??? Avoid this old dirty over priced hotel, where the staff idle in the hallways talking and not getting out of the way when you walk by. This place is a rip off and they are rude, and seem under staffed and have no professionalism.

I have stayed at this hotel on two different occasions. The first time they gave us a room and when we got there it was already occupied with other people. Not a great start. The check in was completely unorganized with long lines and a slow computer system. They then upgraded us to a better room with a jacuzzi and a great view. My girlfriend and I were in the jacuzzi when someone came walking into are room. Should've known better from my previous experience.

A few years later I thought I would give this hotel a second chance where I requested an ocean front room on a high front and ended up on the lowest floor in a handicap room. I don't ever complain with things like this but it was a special weekend and my request to be moved could not be filled.

Spend a little extra and stay at the Hilton or Wyndam. Same great view much better experience.

Second time for us at the Plaza
We found it very enjoyable once more! Its in a great location,
with a beautiful beach, a huge pool, and most important a courteous staff. The rooms are large
and very clean! Try the restaurant,the food is excellent.


Jeanie