I had a terrible experience there today. I booked three nights for a business meeting, did the booking through a well known website that advertises they physically check hotels before listing them. The price was right, "50% off", original price was listed at $200. But even at $100 it was kind of high for off-season in Daytona. The booking was non-refundable, but the site I ordered through is reputable and I made hundreds reservations through them with no problems. When i showed up at the property, they did not have my booking. Not a good sign. Then, 20 min later, they "found" my reservation and assigned a room for me on the second floor. The room was reeking of cigarette smoke, the windows were half blocked by some kind of canopy, it felt like i was in a basement. It was famous room 203 that other reviewer said needed to be avoided. Actually, it was a half of it, not the full suite. They changed the room and gave me one on the other side of the building, same second floor. It also had some traces of smoke, but what was worse, it was directly above the garbage bins that were overflowing and 20 feet across there was a garbage facility of another much larger property, also with several garbage containers that were open and garbage was overflowing. This is Florida, mind it. The smell was unbearable. I asked to put me in some other room. They said they had none. i asked to cancel my stay and refund the money they refused very rudely saying I had non-refundable reservations. I went to a property right up the road, exactly the same price, clean room, The charge will be disputed with my card shortly.
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- Also Known As:
- Daytona Beach Regency Hotel Daytona Beach
- Regency Daytona Beach
- Sunterra Daytona Beach