I was tempted to regret my decision to stay at The Islander due to some other reviews of the hotel. However, I kept my reservation and I am really glad.

No, this is not a four or five star hotel, but it is a very friendly and clean hotel. Our room was to our expectation with a great view of the beach. The staff are above friendly. I have to work with hotel staffs quiet frequently in my job and in the past few months have had an aweful time with service. This is one thing that The Islander definately gets right. We called down and asked for extra pillows on our first night. They arrived within five minutes and were brand new. The front desk staff was always friendly and welcoming when we walked in and were more than helpful on several occasions with directions and suggestions.

The tiki bar was open during our stay with reasonable prices and friendly service. Both pools were clean and easily accessed during our stay. Great access to the beach.

Very family friendly atmosphere. The only thing I would say was disappointing was the "continental" breakfast. It's just pre-packed, still in wrapper muffins and donuts. I was expecting at least cold cereal and maybe fruit. But IHOP and Denny's are within walking distance. The bathrooms are a bit small if you are not comfortable with small spaces, but it's totally workable.

So, I give this hotel a four out of five for our experience.

We really enjoyed our stay, we found the staff to be very helpful. we wanted to change rooms when we got there only for location reasons and they made it happen. I almost canceled my stay because of some of the earlier reviews I read on this website. I am glad I did not. We had an awesome view of the ocean, an excellent pool and spa. The location is down from the main scene which I liked because our part of the beach was not overly crowded. Good restaurants in walking distance. we will be going back to the Islander.

My husband and our 14 yr old daughter and 3 yr old grand daughter book with this resort in advanced for a kitchen w/ocean front view smoking room. Needless to say after our 16 hour drive from Texas via car when we arrived they did not have theroom we requested so it was accept what they had or sleep in the car. Well in the room there were no nothing.. No coffee maker, etc. just a bed. Andjust outside of the door the ice maker was there so all thru the night you could hear different guest getting the ice buckets filled. The bath tub was peeling where they tried to refinish it and the drain was rusted. It was small in the bathroom you could not turn around. I did not know whether to take a bath or go to bed dirty. So I took my chances. After I turned in for the night about 10 minutes I started to get these bites all over my body like there were mosquitos in the bed with me. I jumped up like I was on fire. The bed bugs were awful. I usually take a can of lysol disinfectant w/us to spray the sheets, blankets, and sink and toilet, but forgot. And tey had the nerve to put a used gift bag in the room. It should have lysol and calamine in it. If you like bed bugs this is the place to go. signed.Mrs. Calamine-Cortisone in Texas

The first problem was that when we got there our reservation had been cancelled. This is worst case scenerio when you travel a long distance and all of the sudden you have nowhere to stay. I had recently gotten a new debit card so I called them to see if they needed my new card number but they said no, to just use the new card to pay for the room when I got there. However, the day before we got there they tried to charge my card for the room, which ofcourse it did not work and they cancelled our reservation. After some talking with the front desk we were able to get another room, however this room did not have a stove and the refrigerator was tiny. We were there for 8 days so this was not good. The outside hot tub did not work at all and had no water in it the entire time we were there. This was very disappointing and even more so by the fact that the staff did not mention this to us at the time of check in or even to apologize anytime there after. The "poolside bar" was open for 2 of the 8 days we were there, so that was not very exciting either. But, it was a cheap place to stay and it is right on the beach, however, I will never stay here again. Also, the staff is not very friendly.