What a nightmare this has been! We booked our trip back in August for a 1 BR unit using our RCI points. After looking forward to this Christmas trip for over 4 months and arriving at check-in, I asked what kind of room it was. She told me - "interior" - I immediately inquired about upgrading, no matter the cost, no matter the extra points, for an ocean view room (or any room with a view!). The front desk actually said these astonishing words "we can't see our inventory - you'll have to call RCI!!" So, i called RCI, who put me off to HGV, who said - we can't see their inventory either. Without any choices left and after an hour passed by, we checked into our room. After opening the door to this depressingly dark (no windows AT ALL!) and dingy interior room I called and asked to speak to the manager. To his credit, he listened calmly to my hysterical reaction to this unaceptable situation, but finally told me there were no rooms available because of the holidays. I will tell you I have been in motel rooms with better views than this "cave." The one shade in the bedroom opened up to the hallway if you can believe it, so you could watch the whole floor walk by. Of course the pictures on the website don't show these rooms at all.
Well, I fired up my laptop because there was no WAY I was going to spend 7 nights in these conditions. I was very scared due to the holidays and availability of rooms in Daytona Beach, let alone ocean view. Lo and behold, within 10 minutes I uncovered a one bedroom OCEAN VIEW room right here at the Wyndham Ocean Walk. I booked it and it cost me $1250 cash. Anyone care to use the empty "interior" room down the hall? When I called the manager back to have our keys ready because we found another acceptable room, he didn't even offer to buy us dinner - or even a drink!! In fact he didn't even sound surprised. Nice customer service.
As a Marriott Platinum and Hilton Diamond member, I know to ask what type of room it is, and I feel sorry for anyone who gets stuck in one of the caves. I am also an infrequent Wyndham member, and they wouldn't even give me points for this stay because it was booked through Expedia.
By the way, the One Bedroom Ocean View has been quite lovely. What was a painful start turned out ok, expensive, but good.
STAY AWAY FROM THE INTERIOR ROOMS!!! Don't forget to bring your wifi card - there's no inte...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.