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“Excellent Customer Service” 4 of 5 stars
Review of El Caribe Resort and Conference Center

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El Caribe Resort and Conference Center
2.5 of 5 Resort   |   2125 South Atlantic Avenue, Daytona Beach, FL 32118   |  
Hotel website
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Hotel amenities
Ranked #50 of 109 Hotels in Daytona Beach
Orlando
1 review
1 helpful vote 1 helpful vote
“Excellent Customer Service”
4 of 5 stars Reviewed June 9, 2010

The affordable rates and prime location make the El Caribe an excellent choice for family outings and small business meetings. The staff are friendly and easy to work with. A small welcome bouquet of flowers was waiting in our room, which was a very nice touch. The front reception desk staff are well organized and friendly. Our rooms were ready well before the 4 pm check in guarantee. The El Caribe is not fancy, but it is a great place to take a group or family on a tight budget.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
    88
    96
    42
    25
    28
See reviews for
117
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9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
daytona beach
1 review
5 of 5 stars Reviewed June 7, 2010

The staff are some of the nicest people in the world. Extremely friendly and helpful. Great service. Very clean, awesome views of the ocean, located near everything. I HIGHLY recommend this hotel.

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
1 review
4 of 5 stars Reviewed June 3, 2010

I am a travel agent and wanted to book a beach holiday. El Caribe was the perfect spot for my group. The service was exceptional begining with the Director of Sales. The hotel was clean and accomodating in every way. The view from evey roomwas spectacular of the beach. It as an awesome experience, of which we plan to make an annual event.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arlington, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed May 19, 2010

I was a little nervous about what to expect here after reading the reviews, but we were so happy during our stay at El Caribe!! The staff was always friendly and helpful, our room was very clean and comfortable, and the view was amazing! All the rooms have a balcony overlooking the ocean, so we spent the mornings sitting out there watching the sun come up over the atlantic. The kitchen was a little outdated, but that didnt really bother us. The only thing we thought could make this place better would be a hot tub! So overall if you only like staying in name brand hotels this might not be the place for you, but I would definitely recommend this place to anyone looking for a place right on the beach at a good value!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
1 review
2 of 5 stars Reviewed March 29, 2010

Front desk messed up our reservation then made us call Orbitz ourself to resolve the problem. The man at the front desk literally dialed the number and handed me the phone over the desk to fix the reservation problem one of their staff members had made. "The customer is always right" was definitely not the motto here. The hotel would not take responsibility for their mistake and made us pay more than we had anticipated. Also, the hotel is very outdated, and out of our two-night stay we had to call the front desk at least three times to get things that weren't in our room. Never again will I visit this place.

  • Stayed March 2010, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kingston
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 21, 2010

Loved the ocean view from the room. The decor was a little dated and I found it was quite noisy. But once i put the ear plugs in it wasn't too bad.

The outside facilities were kept quite clean and our room wasn't too bad either.

Not a bad deal for the price.

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 15, 2010

While I did get a pretty good deal on the price this place was definitely not worth it. The staff there were very friendly and helpful at any hour and the location to the beach is great, I could look at the beach from my bed. But those were the only good things about this place. The room was in need of major repair, very rundown and just appeared out dated. It was damp, moldy, squashed bugs on the walls, and a spider in my bed. There also isn't a whole lot in the immediate vicinity except IHOP and Winn Dixie. I was also very concerned by the lack of security. There are no deadbolts on the doors and a maintenance guy walked into my room as I was unpacking (with the door locked). The outside areas are quite deserted at night and I did not see a camera in sight around the whole place.

  • Stayed March 2010, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PColeman, Revenue Manager at El Caribe Resort and Conference Center, responded to this review, March 23, 2010
El Caribe Resort encourages all guests unhappy with a room to contact the front desk. Guest satisfaction is our primary goal. Regarding security - Despite our quiet location, El Caribe is serious about guest safety. The resort has 24 hour security on property and all guest room doors are equipped with deadbolts.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Caribe Resort and Conference Center

Address: 2125 South Atlantic Avenue, Daytona Beach, FL 32118
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Daytona Beach
#27 Business Hotel in Daytona Beach
#32 On the Beach Hotel in Daytona Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — El Caribe Resort and Conference Center 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
El Caribe Hotel Daytona Beach
El Caribe Resort

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