Visited during the Turkey Rod Run November 25th. I had originally booked 2 nights through expedia. Learned I was unable to stay the second night, called expedia who called the hotel and changed the reservation for the one night only. All was good, Manager Nina Patel said I would have to pay a $25 change fee, I was ok with that. Expedia informed me to call them after the saty and they would refund the second night.
I cecked in Friday evening giving the manager my expedia paperwork. Saturday morning I was the only person in the lobby, The same lady that checked me in, (I am presuming to be the manager), is there, I ask her if there is anything I need to do to check out, she replied, "no, nothing further." I said great and left the hotel, not returning for the second night as planned. The hotel manager refuses to refund my second night saying I did not check out correctly. After calleing her directly she says it iall my fault and they have no record of the reservation change that expedia made while i was on the phone with them, effectively calling me a liar. I cannot recommend this place at all. On a second note, had friends use the same hotel and were charged $30 above what they were quoted on the phone when they booked.
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