I stayed at Beaches last year and it was nice and clean with no problems at all the cleaning staff was wonderful and cleaned the rooms everyday. So this year I decided I would stay again and I wish I hadn't. I learned beaches had been sold to Grand Seas Resorts and was in transsion. For some reason they removed the floor safes from the rooms (which I was unhappy about to say the least) also I was there 7 days and the Ice machine didn't work the entire time but when asking management about it they said it was just probably over worked from the hot day ( well the poor thing never recovered) The sheets were not changed the entire time we stayed there. We were on the second floor but our balcony door would not lock and had the slam it to even get it to close. (I know we were on the second floor but I still didn't like sleeping in a hotel with an unlocked door)
The staff was nice and seemed to be doing all they could with what they had to work with but I won't be staying there again.













