Okay so we get here and they were already rude. We get in the first room and the room was just dissatisfying. It had a sprite can holding the bathroom window up with sand all in the shower. Oviously the room was not cleaned. So we went to the lobby and requested a refund within the first five minutes of being here. He said no refunds so he just gave us a bigger supposily "better" room. (Which it wasnt they just threw in a flat screen.) We get in there and we checko the beds out and there was plain as day nut stains and pee on the sheets. And more pee stains on the pillow. We went back to front lobby and demanding a refund and he said no refunds and put his hands all in my boyfriends face saying "if you have stains on your face its like the stains on the sheets that won't go away"....umm what? Then he jusrt gave us sheets. That was it. And we left. Never in my life have I been to a hotel this nasty before. You have been warned!!

The rooms are dirty: The maids do not do their job and leave a note asking for a tip. The first night we stayed I pulled back the comforter and the sheets had sand in them which made me think they did't even wash them. There are two trash cans in the room. The maids emptied one and just moved the other one. Even worse, there was a cockroach in the bathroom.
Half of the employees don't speak english (I say they just don't want to deal with problems). We reserved a smoking room and didn't have an ash tray, after asking for one it took them over thirty minuets to find one for our room. The internet didn't work in our room so we went to the front desk and asked Brian what to do about this. He told us to go across the parking lot and sit on a bench outside of someone else's room.

Checked in and wanted to change stay to one night only after finding out that I could have "No VIsitors". Brian at desk said 'It's liability". After that discovery I tried to change from two nights to one and he said - you have to call Booking.com (even though it wasn't paid for and all booking sites go by hotel rules/policies.) I said "Fine" and tried to use 2 credit cards to split payment-Nope Brian said he could not do that either. After complaining and getting nowhere I went to the room only to find that the light didn't work, the tv didn't work, and the refrig/micro didn't work. Room wasn't carpeted, bathroom looked dingy. After I told Brian I wanted to leave and go to Conch House he said "I know what goes on there- they've been busted for meth labs and prositiution. Never in my life have I seen a front desk person so unaccomodating. I've worked in hotels at the front desk myself for 3 years, and every hotel I worked at the philosophy was to make the guest happy. Not the philosophy here. Don't Stay here.

They fool you by the online pics. The maids half[--] everything. Made one of two beds. Never changed both trash cans. We had half a roll of tp when we got there? They left a note asking for a tip. They deactivated our room keys every day.The water pressure is literally painful. We called to see if they had breakfast before booking and they said yes but they don't.